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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.4
620 Reviews

620 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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August 17, 2023

This time everything went great. Paul was very helpful and easy to work with. Keep it up! More

by pnutt828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

The service was outstanding. Everyone was very welcoming and helpful. They definitely went out of their way to make me feel like we were going to be taken care of. Thank you More

by jacob_hill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Customer service is questionable in some cases. At this time I've been waiting for a part from the service department for over 2 weeks for my vehicle. Haven't been contacted. More

by michaelmaes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2023

They offered me a great deal when trading my old vehicle and getting a new one from them. Great experience. More

by marcos.romero98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Murillo
August 04, 2023

Like the fact that they took care of my vehicle and easy process love the automatic payment More

by freddysierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike
August 01, 2023

Your prices have gone up to much for an oil change and making an appointment means nothing when people can drive in off the street and get service before you. More

by willhayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Service was great. They helped work out a price they’re very understanding and work very quickly. Shoutout to Rolando. More

by ricc409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolando
July 31, 2023

Vince was on top of everything and handled my warranty repair perfectly. Doing a great job over there lately! More

by gotharddavid
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and the rental associate whose name I cant remember. I'm sorry. All are great though.
July 30, 2023

They took my car at the appt time explained the priority things needed and the manufacturer’s recommendations and then did the services and finished at the time promised More

by atrevino7271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
July 30, 2023

Bought the service package, it has been great! Service, car cleaning and shuttle service. Thanks More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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