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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.4
620 Reviews

620 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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September 06, 2023

The experiences that I’ve had have been completely satisfactory. The Sales guy to the service people have been nothing less than exemplary. More

by cncprof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

They seem to care. I love Mehma's attention to detail. I always know my vehicle status. I do wish loaners were readily available though. :( More

by JaylonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
September 01, 2023

Vincent Furlan is always so cordial and helpful. He is great about updating status of repairs while making sure all work is honest and transparent. More

by fatimamorken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Furlan
August 25, 2023

Fast friendly service at a reasonable price. Also provided transportation while my vehicle was being serviced. More

by JOE_W_NIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 24, 2023

Fast friendly service that was done right the first time. Also great at keeping up with recommended maintenance. More

by JOE_W_NIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 24, 2023

Everyone seemed help amd were nice. They addressed my concerns and gave me a quote. More

by cpsmith21
Recommend Dealer
Yes
Employees Worked With
Service
August 22, 2023

Very clean. Very attentive. Rep was very talkative and explained the wait wait and all was good. Just wish the car wash was better. More

by prunedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
August 21, 2023

Service team needs additional training and knowledge on the Konerstone car warranties sold by the Dealership. On two separate warranty service visits at the dealership the customer was giving incorrect inf More

by BUSTER.JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Director Dorenna Boyd
August 19, 2023

Very polite and professional. Keeping me up to date every step of the way and adds a video when reviewing More

by peter74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

I was pleased with the service on my truck. They diagnosed the problem quickly and made the repair in a timely manner. More

by jnkhunter
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
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