Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Very nice on time stayed in touch would recommend to someone in the future and was returned clean washed someone in the future and was returned clean washed More

Other dealerships have given me daily status this one didn't especially when the rent car company wants to know the status of their vehicle didn't especially when the rent car company wants to know the status of their vehicle More

Good especially for the service of auto repair maintenance and dedication good job and customer service maintenance and dedication good job and customer service More

Went in for a recall on my vehicle and was taken care of that same day. Customer service was top tier! that same day. Customer service was top tier! More

I recently brought my vehicle in due to the brakes/ rotors being warped. Kyrah James was really nice and explained to me in detail the charges and what repairs were needed. I just thought she was real rotors being warped. Kyrah James was really nice and explained to me in detail the charges and what repairs were needed. I just thought she was really nice and professional. She put me at ease when I didn’t understand how the diagnostic fees works and reassured me that it was not going to super expensive. Thank you Kyrah for your help. More

Friendly, professional and courteous staff. Mr. Rafael Rivera kept me updated either via text or phone. Thank You Rafael! I came in for one issue (oil leak and smell of burnt rubber) but there Mr. Rafael Rivera kept me updated either via text or phone. Thank You Rafael! I came in for one issue (oil leak and smell of burnt rubber) but there was another issue (fan overheating) that was found. Thank you service technician that found it. I am really glad and really thankful you have the amenities that includes rental. Zuemy Fuentes was wonderful! Thank You Zuemy! More

Over 2 hours for an oil change and tire rotation. I had a noon appointment and needed to return to work. I had to go ask as I wasn’t told if an issue. I saw others come and go with one getting asked I had a noon appointment and needed to return to work. I had to go ask as I wasn’t told if an issue. I saw others come and go with one getting asked about her time and if she had an update. Not a good experience as I was late returning to work. I pre bought oil changes when I bought my truck and plan one more trip to this service department. And yes I bought my truck at this dealership. More

Took me bringing my vehicle back 3 times, before the issue was resolved. Finally fixed. issue was resolved. Finally fixed. More

Great service, friendly and professional staff. Very pleased with time and service provided. Thank you! Very pleased with time and service provided. Thank you! More

My vehicle was very well taken care of. All the issues were addressed and fixed in a timely manner. The service department was in constant contact while my vehicle was in their service de All the issues were addressed and fixed in a timely manner. The service department was in constant contact while my vehicle was in their service department. More