Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

This dealership has become my go-to place for any maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He's honest and straightforward about what maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He's honest and straightforward about what to expect in cost and timeframe. I highly recommend to everyone! More

thank you so much! You guys were amazing and I greatly appreciated the amazing experience you guys provided! You guys were amazing and I greatly appreciated the amazing experience you guys provided! More

Quick resolution and service. Got in the same day and got my truck back the same day Got in the same day and got my truck back the same day More

Drove 30 minutes to be told twice that I would have to leave vehicle. This was after being told by someone on the phone that it could be done same day. Poor communication. leave vehicle. This was after being told by someone on the phone that it could be done same day. Poor communication. More

Mehma Baig always takes care of us. Very helpful! Always find a way to make our experience positive besides taking care of the problem Very helpful! Always find a way to make our experience positive besides taking care of the problem More

Not a good experience with my service rep and the work performed. Was provided one cost and the invoice showed another. My service rep stated that he “was not trying to cheat me”. Communication was poor a performed. Was provided one cost and the invoice showed another. My service rep stated that he “was not trying to cheat me”. Communication was poor and the work performed was done poorly. Radiator doesn’t look like it was installed correctly and the roof trim replaced was bubbled up and not adhering properly, More

The shop did not fix the problem with our 2021 Durango but I feel the service overall was good. I was treated with respect and I feel like the staff really did care about trying to solve the problem with but I feel the service overall was good. I was treated with respect and I feel like the staff really did care about trying to solve the problem with our car. I know that decisions to abandon the effort Were made at levels higher than your dealership. More

The service center was great, just call ahead if the appointment was made via the service portal to make sure they have the part. appointment was made via the service portal to make sure they have the part. More

Staff was very helpful and fixed my recall very quickly. Always have a good experience with service Always have a good experience with service More

My experience was great, I really appreciated how my advisor kept me informed. I also loved how the truck was delivered on time as promised! advisor kept me informed. I also loved how the truck was delivered on time as promised! More