Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Great costumer service, advisor went above and beyond to help!. All my issues where fixed help!. All my issues where fixed More

This dealership has become my go-to place for any maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He’s honest and straightforward about what maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He’s honest and straightforward about what to expect in cost and timeframe. I highly recommend to everyone! More

Everyone in service department is professional and helpful . They are nice and professional Thank you! helpful . They are nice and professional Thank you! More

easy to make appointments and fast service. Why do I have to make it 15 words? Why do I have to make it 15 words? More

My only issue is making an appointment at service center is misleading. Don’t know why an appointment is needed if the only purpose is to get in the que for car repair and it can take several days before th is misleading. Don’t know why an appointment is needed if the only purpose is to get in the que for car repair and it can take several days before the technician looks at your vehicle. Based on my experience it’s a first come first served business structure with no appointment needed. Please make it clear on the website for the customer to better plan for being without a vehicle for a week. My repair was not complicated at it took 6 days to repair. More

Great service, amazing staff. Always happy with the service that I get when taking our vehicles. Always happy with the service that I get when taking our vehicles. More

Quick and friendly service. Jeep drove like new. Service agent was very response and kept me the loop. Jeep drove like new. Service agent was very response and kept me the loop. More

Great communication from the tech person. Saved a lot of time. The texting is a good idea. Saved a lot of time. The texting is a good idea. More

My sales man Kevin was great he did a excellent job but as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my cool as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my coolant leak out my car the same day secondly my oil was not changed cause the next day my car told me that I needed a oil changed and it’s been saying it ever since y’all touch my car will not return to this dealership for service at all More

Service was reliable and quick . .. The service department has always thorough and made it easy for service and repairs. .. The service department has always thorough and made it easy for service and repairs. More