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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
692 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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692 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
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February 03, 2024
My truck is in worse shape than when I drove it in. I spoke with the schedule lady, and she was shocked by how many times, I had to return to your establishment, my truck is in the worse of shape, they I spoke with the schedule lady, and she was shocked by how many times, I had to return to your establishment, my truck is in the worse of shape, they told me at Christian brothers and repaired correctly all that you had destroyed, please never ask me for a review you will get the truth, ps, I thank God i survived the last brake job. Hey if you’re not a mechanic, and u don’t have time to log everything, or if u want your vehicle simply repaired the right way , do not go to bid star on gulf fwy south on 45 Webster. More
by gregory.harris
Verified CustomerEmployees Worked With
All of them, Madison Spencer
February 02, 2024
Completely professional with staff that is attentive to customers needs/wants. They had to order a part, which they did. They also called me and kept me informed about the progress being made on my Jeep Gr customers needs/wants. They had to order a part, which they did. They also called me and kept me informed about the progress being made on my Jeep Grand Cherokee. More
by geoffdf
Employees Worked With
Vincent
February 02, 2024
Great service dept. Ike was very helpful and professional i recommended Big star to anyone looking for a car/truck. Ike was very helpful and professional i recommended Big star to anyone looking for a car/truck. More
by gregdixon42
Employees Worked With
Ike (service dept), Madison Spencer, Sky Dejohn
February 01, 2024
I wrote an Email to Mr. Robinson a few months back about a few ongoing issues with the 2022 Ram I was sold. No response yet. Robinson a few months back about a few ongoing issues with the 2022 Ram I was sold. No response yet. More
by RT
Employees Worked With
Madison Spencer, Sky Dejohn
February 01, 2024
Was a bit of a wait but in the end all issues asked were fixed which they didn’t have to do but the kept there word due to great service from Mr Harden fixed which they didn’t have to do but the kept there word due to great service from Mr Harden More
by REGG2010
Employees Worked With
Garret Harden
February 01, 2024
Vincent is the best tech! . I love how he know what he is doing and very quick in Responding. Will definitely recommend him with friend ! . I love how he know what he is doing and very quick in Responding. Will definitely recommend him with friend ! More
by Quinn
Employees Worked With
Vincent
January 27, 2024
Professional, knowledgeable, caring and dependable. I never have concerns about this dealership working on my Jeep Wrankler. I never have concerns about this dealership working on my Jeep Wrankler. More
by tom@watsonemail.net
Employees Worked With
Ike is the person I know best and he is the main reason I use Star.
January 27, 2024
Great service. ...need loaner cars though. No supply chain excuses anymore. That is the type a thing that makes a customer LOVE a dealership and will always return ...need loaner cars though. No supply chain excuses anymore. That is the type a thing that makes a customer LOVE a dealership and will always return to buy More
by JaylonW
Employees Worked With
Mehma
