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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
692 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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692 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
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Verified Customer
February 06, 2024
The service department has always worked hard to ensure that my vehicles are properly maintained and serviced. They continue to assess and fix issues that arise. Vincent has been my go to service guy and h that my vehicles are properly maintained and serviced. They continue to assess and fix issues that arise. Vincent has been my go to service guy and has exceptional customer service skills. More
by MEWING92
Employees Worked With
Vincent
February 04, 2024
I should’ve never bought the truck over there the jeep didn’t have a floor mats when i got it i have to buying separate and was over price fot a vehicle that the dealer ship was usen as a rental vehicle didn’t have a floor mats when i got it i have to buying separate and was over price fot a vehicle that the dealer ship was usen as a rental vehicle to bad I find out about it days later More
by marcosmtz2008
Employees Worked With
Madison Spencer, Sky Dejohn
February 03, 2024
I took my gladiator to get my back up camera repaired. They kept the truck about a week and the camera did not get repaired. The camera was replaced but a cable that it needed did not, so I still get a They kept the truck about a week and the camera did not get repaired. The camera was replaced but a cable that it needed did not, so I still get a blue screen. They told me the cable had been ordered and that they would give me a call in about 7 business days when it arrived. 4 weeks later, January 31st I had to call your dealership to find out if the part was here. I was transferred to the parts department and they told me it had arrived January 8th. They transferred me back to service and the service department told me to just take it in Monday - Wednesday. I am very disappointed that I had to constantly keep following up with your dealership from the very beginning when my truck was first in your shop. I will be taking my truck back soon and am hoping that I don't have any more issues, so my back up camera can be fix once and for all, so I don't have to take it back to you anymore. I definitely would not recommend your dealership to any fellow jeep owners. I wanted to like your dealership since it is so close to home, but now I will be forced to take it somewhere further away once this whole camera ordeal is taken care of. More
by wcuellar75
Employees Worked With
I did not work with any of these people.
