Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

The service staff treats each customer as an individual snd takes care of their needs. snd takes care of their needs. More

The team was amazing and understanding! They helped me understand the car buying process and the insurance policy and all I needed. They helped me understand the car buying process and the insurance policy and all I needed. More

I recently had a negative experience with this dealership. they did fulfill some of my requests, but many promises were left unkept, casting a shadow over the service provided. Additionally, there dealership. they did fulfill some of my requests, but many promises were left unkept, casting a shadow over the service provided. Additionally, there were noticeable internal communication issues, with information failing to be passed along effectively between departments. This lack of consistency and reliability significantly detracted from my overall experience. The dealership needs to address these problems and focus on delivering on their commitments to improve customer satisfaction. More

My already low expectations for the quality of workmanship of this dealer is low given the large number of problems I've had. From body damage, to not fixing recalls, to charging to do SIB's tha workmanship of this dealer is low given the large number of problems I've had. From body damage, to not fixing recalls, to charging to do SIB's that are under warranty. The latest mistake was I went in for routine maintenance. During the maintenance they changed the oil. Which they spilled in the engine bay. After the oil change I heard buzzing coming from the engine bay. After an 800 mile drive I tracked down the buzzing and it was the oil change techs had opened the air filter bopx to check the air filter, then never closed it. So I drove 800 miles without normal air filtration. More

Great service as usual! My go to place for having my vehicle checked and upgraded. My go to place for having my vehicle checked and upgraded. More

Austin was amazing! He really turned a sour experience with another advisor into an extremely pleased and pleasant experience. Austin was very prompt and informative of He really turned a sour experience with another advisor into an extremely pleased and pleasant experience. Austin was very prompt and informative of details and status of my vehicle. More

Well mannered but technical department needs training. My Jeep was leaking oil from loose filter a few days after getting serviced. My Jeep was leaking oil from loose filter a few days after getting serviced. More

Really Great Service from Austin, no issues. Very nice and explained to me the service the technicians were going to perform on the car. He earned a ten. Very nice and explained to me the service the technicians were going to perform on the car. He earned a ten. More

Excelente customer care Excelent service, they make it really easy to drop off and pick up vehicles Text is the best really easy to drop off and pick up vehicles Text is the best More

If you want to waste your time, go to this service. They will not try to help you and will try to get all your money. Not recommend. They will not try to help you and will try to get all your money. Not recommend. More