Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

This is my favorite dealership, everyone is so welcoming and polite! I recommend Adrian as my go to service advisor, he is very knowledgeable and well mannered! Thank you for always taking great care of my and polite! I recommend Adrian as my go to service advisor, he is very knowledgeable and well mannered! Thank you for always taking great care of my vehicle. More

Terrible, awful customer service from service dept. Incredibly annoying to deal with, empty promises made and never fulfilled, repeatedly. Incredibly annoying to deal with, empty promises made and never fulfilled, repeatedly. More

I like Cristian as a service manager because he kept me informed of the progress of my vehicle and the service was completed in the allotted time. I give Cristian a big 10 on his customer service and he sh informed of the progress of my vehicle and the service was completed in the allotted time. I give Cristian a big 10 on his customer service and he should be recognized for his outstanding service. More

Mehma from the service department helped me to understand the cost of the repair and her attention to detail was on point. the cost of the repair and her attention to detail was on point. More

They repaired my truck and had it ready before the time projected. A a a a projected. A a a a More

Great service and staff, wait time for vehicle service was awesome will tell others about your dealership was awesome will tell others about your dealership More

Service department is as horrible as it was before! !!! Go to River Oaks or Alvin and they don’t care; laughed as I walked out without service on my new 65,000 Jeep! !!! Go to River Oaks or Alvin and they don’t care; laughed as I walked out without service on my new 65,000 Jeep! More

very inaccurate diagnosis . Tech wrote up everything that could possibly be wrong. 11,000.00 quote . fixed for under 500.00. I will never go here again . and leave a part off my Tech wrote up everything that could possibly be wrong. 11,000.00 quote . fixed for under 500.00. I will never go here again . and leave a part off my vehicle . I had to go and pick up and put back on myself . More

Everything was well organized. My car was ready on time and was out the door quickly. My car was ready on time and was out the door quickly. More

Absolute wonderful service. The staff was friendly. Our work was done quickly and the facility was very clean and welcoming. The staff was friendly. Our work was done quickly and the facility was very clean and welcoming. More