Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Every thing was ok . Clean and respectful . Service wa ok. I was pleased I won’t be back Clean and respectful . Service wa ok. I was pleased I won’t be back More

Although the staff was consistently friendly, they were not efficient on communicating the delays or updates regarding my vehicle. I was told repeatedly they would only have my vehicle for 24 hours and it not efficient on communicating the delays or updates regarding my vehicle. I was told repeatedly they would only have my vehicle for 24 hours and it turned into two days. they would have kept it for three had I not called them and told them that I needed my vehicle back immediately. They stated they were waiting for a part to be delivered and it could be delivered anytime the following day by 2:30 PM. My frustration with this is they should have notified me the moment they realized that they didn’t have the part to complete the work. I had to call twice to get updates on my vehicle and I still haven’t received a call back letting me know the park came in so they could complete the job. More

Great service over all, in service dept and on the sales floor. best dealership in town. floor. best dealership in town. More

After my vehicle was serviced, a "Service 4 WD" light came on. I need to have this corrected. came on. I need to have this corrected. More

Nice Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

Great job fast work! Fixed my truck quick and didn’t charge me an arm leg and 4 fingers Fixed my truck quick and didn’t charge me an arm leg and 4 fingers More

Awesome service always willing to help to matter what Advisors value my time when getting any services done Advisors value my time when getting any services done More

Everyone was friendly and willing to help out. Very detailed info given when I picked up my vehicle. Very detailed info given when I picked up my vehicle. More

The staff was nice and friendly. Mr. Ike took very good care of me and kept me in the loop with my vehicle. I will continue to bring my truck to you. Mr. Ike took very good care of me and kept me in the loop with my vehicle. I will continue to bring my truck to you. More

Everyone was very helpful and polite. They got me checked in quickly and kept me informed throughout the process and got my vehicle back in a timely manner. Definitely will recommend deal They got me checked in quickly and kept me informed throughout the process and got my vehicle back in a timely manner. Definitely will recommend dealership to all my friends and family. More