Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

I always bring my jeep in for service because they do such a great job. Everyone is super friendly, helpful, and they always have my car ready in time. such a great job. Everyone is super friendly, helpful, and they always have my car ready in time. More

Polite, accommodating, and efficient. I won’t service my vehicle without Josh Sandoval as my service coordinator. He sets a great example for how customers should be treated and communi I won’t service my vehicle without Josh Sandoval as my service coordinator. He sets a great example for how customers should be treated and communicated with. More

I have had solid service for almost five years. They have addressed every issue that another shop caused, and because of that, I trust them. They are thorough, and their customer service is top-not They have addressed every issue that another shop caused, and because of that, I trust them. They are thorough, and their customer service is top-notch; they remedy mishaps. I appreciate every member of their team. More

Poor communication and updates regarding the status of repairs from the service department and service advisor. Difficult contacting representatives via phone or email. repairs from the service department and service advisor. Difficult contacting representatives via phone or email. More

It was a very good experience the man that helped me he was extremely good. was extremely good. More

Erik was such an amazing help would definitely recommend to anyone because he has the best hospitality!! to anyone because he has the best hospitality!! More

Great experience. Always professional and take great care of my vehicles. Been using for years and it always goes well. Always professional and take great care of my vehicles. Been using for years and it always goes well. More

Cristian kept me well informed about my service and let me know what services I needed to do. me know what services I needed to do. More

Profession Staff was observed throughout this location during both visits and each time I called. during both visits and each time I called. More

My customer service rep was great. The only unfortunate part was the loaner vehicle. If I am taking in a Wagoneer, I should have a wagoneer for the loaner. If this was a couple of days The only unfortunate part was the loaner vehicle. If I am taking in a Wagoneer, I should have a wagoneer for the loaner. If this was a couple of days okay, but when I was told that it will be three weeks out… a vehicle should be equal to what was delivered. More