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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.4
620 Reviews

620 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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August 14, 2024

I had an appt. for some recall work and had some routine maintenance done also. I left my car. transportation was arranged to take me home and pick me up when my ca More

by ronjnytex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent in the Service Dept.
August 14, 2024

Very friendly, prompt, and communicative. All staff was easy to work with and I will be referringfriends and family to this location for their vehicle purchases More

by danielbarbarick
Recommend Dealer
Yes
Employees Worked With
Dejuan Wright, Keith Brown
August 14, 2024

We had a good experience. Sales people were friendly and accommodating. Financing people were patient and understanding. More

by Henry E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyanna in Sales and Chris in Financing
August 14, 2024

It is easy to make a service appointment. I waited A week or so for a rental to be available, that was the only frustrating part. Adrian was the advisor, he is awesome! He kept me updated on More

by ILEANA82091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alvares
August 14, 2024

Bigstar Chrysler Jeep dodge ram fiat at Clearlake help with the options on what to do with my car More

by xavier9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Very good experience dealing with Josh in service! Got my vehicle fixed and took good care of us there More

by jrossjones89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Sandoval
August 09, 2024

Austin was the best always taking care of customer really appreciate his hard work with us More

by camposhumberto52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
August 08, 2024

Cristal was very helpful in getting to the bottom of the issue which was difficult to diagnose. They also took the time to do a very thorough test drive and QC check to make sure the repair fixed the issue More

by j1ferrante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
August 08, 2024

great great great great great great great great great great great great great great great More

by fredmontes84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Took car to be serviced found damage to my rearview mirror could have been damaged in the car wash area been waiting over two weeks for them to review footage to see if it was damaged at the shop , cal More

by pachecr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian with service department
Aug 05, 2024 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Ryan Davis, General Manager rdavis@bigstardodge.com

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