Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

My tail gate is now not closing/opening properly. The day I picked up my truck, I opened the tailgate and the panel popped off the plastic clips. Items i had in my vehicle are missing. The day I picked up my truck, I opened the tailgate and the panel popped off the plastic clips. Items i had in my vehicle are missing. More

Mehmah was fantastic. Great Communication. Great service. Great follow up. I will be back again Great Communication. Great service. Great follow up. I will be back again More

I have bought vehicles there since 1999. Howard sold me my first vehicle, a dodge intrepid. Since then I have bought a total of 6 vehicles there and always had them serviced there on the adv Howard sold me my first vehicle, a dodge intrepid. Since then I have bought a total of 6 vehicles there and always had them serviced there on the advantage plan. I have never had any real complaints about the service or personnel. They all have been great people. More

Had warranty work done. Thank you Jazmin for all your help and making the process an easy one! Thank you Jazmin for all your help and making the process an easy one! More

The service and employees are very polite and professional. The service advisor Memha made sure that I was informed about my gladiator progress and all parts were at the dealership. M vehicle was professional. The service advisor Memha made sure that I was informed about my gladiator progress and all parts were at the dealership. M vehicle was finished in the time I was told about. And everything in my vehicle was the same as when it came in More

Austin took great care of me and my vehicle was fixed in a timely manner. a timely manner. More

THE SERVICE CENTER IS FIRST CLASS. YOU ARE KEPT INFORMED OF WHAT IS GOING ON WITH YOUR VEHICLE. COMMUNICATION IS GREAT. YOU ARE KEPT INFORMED OF WHAT IS GOING ON WITH YOUR VEHICLE. COMMUNICATION IS GREAT. More

Mehma is a pleasure to work with. She has great communication and kept me informed every step of the way. She needs a raise ASAP! She has great communication and kept me informed every step of the way. She needs a raise ASAP! More

ZERO stars from me - I went in for a routine oil change, waited too long, and then when I left - my oil pressure light came on about a mile down the road. I pulled over and called them - they came to check waited too long, and then when I left - my oil pressure light came on about a mile down the road. I pulled over and called them - they came to check it out and the gasket was installed incorrectly causing all the oil to leak out - which is horrible for an engine, I had to insist that they tow it back to the dealership (they didn't want to since the put some oil in it and said it would be "fine") Dealt with Steven Garcia the Service Manager who was very unconcerned about my issues and wouldn't give an extended guarantee that my Jeep wouldn't have problems as a result of their incompetence - acted like I was a nuisance and didn't care about my concerns - would NOT recommend that anyone take their vehicle there for service - I will NEVER deal with a Big Star dealership again!!! STAY AWAY!!!!! More

Not bad. Just busy so timely. I still will be back again. No problems. 😉 thanks Just busy so timely. I still will be back again. No problems. 😉 thanks More