Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.3
828 Reviews
Call Service Center (281) 699-2793

828 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Sort by
July 18, 2025

Great dealership. Was treated like family and treated courteous and friendly. I would recommend this dealership. More

by HVEGA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN AND ADRIAN
Report | Print
July 16, 2025

THE SERVICE DEPARTMENT IS GREAT! I HAVE NO COMPLAINTS AT ALL. THEY DID A THOROUGH JOB OF DIAGNOSTICS ON MY CAR. ALTHOUGH NOTHING WAS FOUND, I APPRECIATE THEIR HONESTING AND CARING. More

by margorieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRISTIAN
Report | Print
July 16, 2025

James at the service department was very helpful, he was able to get me an appointment and an uber that worked with my day. More

by ally.nat.gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
July 16, 2025

Was told a 20 minute oil change would take 1. 5 hours. At 1.5 hours I was given a canned excuse..again at 2 hours..again at 2.5 hours. At 3 hours I started getting angry. Only then did they bother More

by gt48tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Jul 17, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

July 15, 2025

Great service/adviser. Every time I go. Also great deals on oil change package. Will return for service every time. More

by tanya.torres84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison
Report | Print
July 14, 2025

Always satisfied with the work there. Will continue to return for all of my service needs! More

by soonerpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Macha
Report | Print
July 11, 2025

Prompt and communicative. The only complaint is the text messaging wasn't accurate for billing. It didn't include my free service leading to a mild panic. More

by willaufrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorena
Report | Print
July 10, 2025

I had a great experience dealing with the service department. They were kind, helpful and tentative. They even detailed my Jeep for me. More

by waderobinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Alavarez
Report | Print
July 09, 2025

Joshua was great to deal with and communicated every step of the process and updated me regularly on the progress. More

by mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sandoval
Report | Print
July 09, 2025

I had several items serviced and expected it to take more than a day. They finished the same day and addressed all issues. More

by rllowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Davila
Report | Print
1
2
...
83