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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.4
618 Reviews

618 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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November 22, 2024

Great Experience! Mehma is awesome! She has great communication and she kept me informed throughout the whole process. More

by 287474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
November 18, 2024

Mehma is a pleasure to work with. She communicates well and provides updates daily. Thank you! More

by 287474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
November 16, 2024

Call around but this will the best place to take your vehicle it had a better price a they only took 2 days like they said they where. I’ll definitely take my truck back there for any other work I need More

by lucky41day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes’s
November 14, 2024

My service experience was UTOPIA. From start to finish, a wonderful experience. Continue the great work. More

by sedricmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Went in to ask about oil light being on after an oil change. Guy acted like they were to busy but nothing was in line. Typical new employees want paychecks but do nothing for them and is ruining a mans More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sky Dejohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

My Husband brought in his truck to have it aligned. But they took an entire day and did nothing so we had to pick it up and take it elsewhere. Looks like they wanted to perform more service on it and c More

by d6const
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept...do not remember name
November 10, 2024

With less than 1800 total miles on our brand new less than a month old GCL, We started experiencing Electronic control and air conditioning problems right after the first automatic software update downlo More

by michael.duenas1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
November 08, 2024

Mehma is FANTASTIC! Great overall experience. She explained the whole process and it was very smooth. More

by 287474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma
November 06, 2024

It took 15 days for an electrical issue and still not sure if it was repaired. The emergency brake still engages by itself. More

by ddurham16693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian in service
November 04, 2024

Thanks very much for servicing my Ram 1500. Professional service. There was a long wait time, even though I had made an appt, but the service center provided an Uber so I didn't have to wait at More

by claytonrobertbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Austin maybe?
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