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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,631 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,631 reviews
Verified Customer
May 15, 2025
This dealership kept trying to charge $199. 95 for a maintenance package that I did not want/need. The salesman acted like he didn't know what that charge was for and when we declined it he took 95 for a maintenance package that I did not want/need. The salesman acted like he didn't know what that charge was for and when we declined it he took it off. Then the finance guy tried to sneak it on us again. Also a new battery was promised and not delivered. We had to hassle with them and leave the truck 1 more day so they could do it. Bottom line: DO YOUR OWN MATH WHEN COMING HERE AND MAKE SURE EVERYTHING YOU AGREE TO GETS DONE BEFORE TAKING OWNERSHIP OF YOUR VEHICLE. More
by Just Z
Employees Worked With
TJ
May 15, 2025
I needed a repair to my jeep wrangler as well as a new windshield and an oil change. The work was done in a timely manor and without any problems! My jeep was washed and looked beautiful upon pick up. windshield and an oil change. The work was done in a timely manor and without any problems! My jeep was washed and looked beautiful upon pick up. I was very pleased with the communication from Josh, my service advisor. He kept me updated along the way and made sure my vehicle was ready when promised. I plan on being a repeat customer! More
by ColleenS
Employees Worked With
Josh
May 14, 2025
Really enjoyed my buying experience! Eric was so helpful and made it very easy and painless. I will recommend him and Big Star to anyone looking for a vehicle. Eric was so helpful and made it very easy and painless. I will recommend him and Big Star to anyone looking for a vehicle. More
by forliza
Employees Worked With
Eric
