Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

The service department has been good, the three times I’ve had to bring my car in. Helpful service managers that have provided a good estimate when my service would be completed!! I’ve had to bring my car in. Helpful service managers that have provided a good estimate when my service would be completed!! More

It was a Fast, easy, no haggle process! Brittany was awesome! The facility was very nice! Brittany was awesome! The facility was very nice! More

Fast andpainless experience. Staff was polite and happy to help! Thank you for your dedication and hard work. Staff was polite and happy to help! Thank you for your dedication and hard work. More

Fast service with good communication throughout. I Just wish loaner cars were more readily available I Just wish loaner cars were more readily available More

Great customer service, fantastic inventory, and nice employee. 100% recommendations for customers. Thank y’all very much!. employee. 100% recommendations for customers. Thank y’all very much!. More

Very professional staff and very helpful. Cristian and Mehma always know what I need for my Jeep and waste no time getting it done the right way Cristian and Mehma always know what I need for my Jeep and waste no time getting it done the right way More

I have bought 2 cars at this dealership and serviced vehicles with them for over 13 years now. Services advisors and staff have always been polite, friendly, and courteous. The services provided have vehicles with them for over 13 years now. Services advisors and staff have always been polite, friendly, and courteous. The services provided have been high quality as well. More

Great service, in a timely manner I will come back and will tell my friends will tell my friends More

I really wanted to give you five stars however I gave four because your transition from your sales to management to finance needs a little work. It took too long on the finance department and I understan four because your transition from your sales to management to finance needs a little work. It took too long on the finance department and I understand you could be a busy dealership but there’s got to be a better transition from telling your sales person yes having their manager sign off on it and then over Almost 2 hour wait for finance when there’s literally nothing to do and everybody’s just walking around with their heads cut off like chickens there’s gotta be a better way Finance should already have the numbers ready to go because that’s what the sales person sold the client it just seems like there are too many people walking around that could be helping you and maybe not enough people in finance More

Not sure about this place. Took my Jeep in and was told it was fuel pump. We had the fuel pump replaced, then they stated that “Customer requested” a fuel injector cleaning, wh Took my Jeep in and was told it was fuel pump. We had the fuel pump replaced, then they stated that “Customer requested” a fuel injector cleaning, which was extra money. I did not. When asked about it, they said that it is included when a fuel pump is replaced. If it is included, it should be included in the fuel pump replacement price. If not, then ask if I want a fuel injector cleaning. More