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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,667 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,667 reviews

June 27, 2025

Professional, personable, adjusted to my needs (interests, tempo, etc), educated/informed me, responsive; an overall great experience. Amber & Cindy were super-helpful. More

by DOUG.HICKS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber, Cindy
June 26, 2025

First time buyer & So far we're pleased with Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake! We bought a Jeep and literally a week later needed some maintenace! We dropped it off and our service wa More

by oscarcoello21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis in sales, Ms. Cindy in Finances & Estefany in Service Dept.
June 26, 2025

Please be careful when purchasing the warranty packages. I was told that I was purchasing a good plan and it cover everything BUMPER TO BUMPER By JUAN. The running boards broke on the vehicle and now it tur More

by RG409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan
Jun 26, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

June 25, 2025

We had such an awesome experience with Big Star CDJR, my salesman Dennis Wright was honestly the best I've ever worked with. The sales management team was exceptional, and I want to thank them for working h More

by jaronritchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Wright JR
June 25, 2025

This dealership was great and the people there are very respectful and they were helpful. More

by kobemetoyer4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
June 24, 2025

I purchased vehicle back in April, and to this day, I have received nothing — no title, no plates, no resolution. its been 2 more months now. Every time I contact dealership , no one gives me a clear or More

by JOanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
chris
Jun 26, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

June 24, 2025

The salesman was good but the dealership has hidden fees and they are t responsive with getting plates to you More

by OFSANKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 22, 2025

Everyone was really nice. We enjoyed working with Kevin he was very informative and friendly. More

by tadd533
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Thai
June 21, 2025

Negotiated a spray in bed liner for the truck. Was told that someone would reach out to schedule it. Haven’t heard from anyone. Reached out to the sales person Dennis who told me that and have got More

by robconger05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dennis
Jun 23, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

June 21, 2025

The customer service was great and the service team was very professional. I would definitely use their service again. More

by brandonlprice86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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