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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,030 Reviews
Call Service Center (281) 819-4641

1,030 Reviews of Big Star Cadillac - Service Center

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November 24, 2024

Was very nice and very helpful. Even when they got the wrong part in he said he would make sure that the part would be correct. More

by PATTYG1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words. Happy to hear all was strainghtened out.

November 24, 2024

Great Customer Service! I feel my car is being taken care of like if it was their own car. More

by KAREN.LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip
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Nov 25, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 23, 2024

Great service all around Best dealership. Definitely my dealership of choice. Always makes me and my wife feel welcome. More

by joecoolbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 23, 2024

I have been servicing my car their for two years now and every time i get anything done the attention and service is always top tier. More

by blacque_out
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 22, 2024

Good time estimate. Kept me well informed. Very helpful in responding to my concerns. Overall good More

by sandrafarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 20, 2024

Was very very pleased with my friendly agent and the service was great. Than you. More

by fanci56784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 19, 2024

Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone More

by samanthavilla8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 18, 2024

Excellent customer service, friendly people, & top-notch service. Jose recommended a solution to my issue saved me an unnecessary expense. BIG Star is my forever choice. Thank you! More

by kriskalinowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 18, 2024

Bobby Miller is great! Best service manager ever! I am always happy with Big Star’s service! More

by lindeerambeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 18, 2024

Bobby Miller has always been courteous and helpful each and every time I have come in and that is why I keep coming back and having my SUV serviced at Big Star Cadillac. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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