Big Star Cadillac - Service Center

Jeff customer service is always helpful and informative about the service being offered on your vehicle! about the service being offered on your vehicle! More

Karah did an excellent job in assisting me. Although, my service agreement is with Bay Way and much further away. I’ll be coming back to Karah in the future. Although, my service agreement is with Bay Way and much further away. I’ll be coming back to Karah in the future. More

Bobby very helpful and has a very respectful attitude. Service center though took few days to fixed my car. Bobby provide me with loaner car which is very helpful and appreciated, but I still prefer drivi Service center though took few days to fixed my car. Bobby provide me with loaner car which is very helpful and appreciated, but I still prefer driving my own if I got it same day. But overall experience is great!!. More

Karah was very friendly and helpful! Service on my vehicle was quick and accurate. Karah helped me schedule my next visit. Service on my vehicle was quick and accurate. Karah helped me schedule my next visit. More

Every time I need a oil change or have had work on my car Jeff Dial provides excellent customer service! Jeff Dial provides excellent customer service! More

Very helpful and professional. Jeffrey from service department is the best. Thank you! for your help Jeffrey from service department is the best. Thank you! for your help More

Came for my oil change and a small issues that needed to be checked out. They did the oil change and check on the issue I was having and fixed that issue at the same time. So I didn’t have to come back and be checked out. They did the oil change and check on the issue I was having and fixed that issue at the same time. So I didn’t have to come back and only lost a few hours of my morning and was able to have the rest of the day for myself. More

Escalade was brought in for routine check, did notice some leaking on driveway that had to be checked. Had to call for information on vehicle every week. Truck was kept almost two months. Was given a he some leaking on driveway that had to be checked. Had to call for information on vehicle every week. Truck was kept almost two months. Was given a herz rental small car, which I am being charge for tolls as of today and car was brought back two weeks ago. Service and communication was very poor. More

Jose Teran was a consummate professional who made everything easy. I appreciate his knowledge and warmth. everything easy. I appreciate his knowledge and warmth. More

Oil light oil light was not set correctly. Not reset. The vehicle was brought in for a oil change. Not reset. The vehicle was brought in for a oil change. More