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Big Star Cadillac - Service Center

Friendswood, TX

4.7
930 Reviews
Call Service Center (281) 819-4641

930 Reviews of Big Star Cadillac - Service Center

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July 15, 2023

Karah is very professional everytime I take my car in for service. Service is efficient. More

by LEOMTZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Report | Print
Jul 16, 2023 -

Big Star Cadillac responded

Hello! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 14, 2023

Karah always goes above & beyond to provide great service! She always has a wonderful smile on her face :-) More

by RANDELL.BRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Report | Print
Jul 14, 2023 -

Big Star Cadillac responded

Hi Randell! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 14, 2023

Everyone is always pleasant and friendly. They are always helpful and keep you informed about the progress of your car More

by PSYSLO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Report | Print
Jul 14, 2023 -

Big Star Cadillac responded

Hello! We are very happy that Karah provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 14, 2023

She was attentive and informative throughout the process. My wait was much faster than expected. More

by DWALAHFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial, zzKarah zzGonzales
Report | Print
Jul 16, 2023 -

Big Star Cadillac responded

Thank you. We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 14, 2023

This time I was in and out within an hour. I appreciate that they wash and vacuum the cars when serviced More

by JENNINGS.BRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Big Star Cadillac responded

Hi Brenda! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 10, 2023

Excellent customer service and support from Bobby and the entire crew. Happy to be a client!! Thank you very much for everything!! More

by MR.BRADY2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
Report | Print
Jul 10, 2023 -

Big Star Cadillac responded

Hi, we are very happy that Bobby and our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 09, 2023

Their service is excellent, the support staff is very easy to communicate with. Prompt service More

by DMSKEETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman
Report | Print
Jul 10, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 08, 2023

I was so impressed with the free Alto car shuttle, the professionalism of the staff and facility, they rotated my tires, changed my oil, took care of the recall plus they washed and vacuumed my car all fo More

by EDA.CORTEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
Report | Print
Jul 10, 2023 -

Big Star Cadillac responded

Thank you, Eda! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 08, 2023

Jose was extremely helpful and efficient getting me in and out quickly. I have no doubt he will continue to take care of me in the future! More

by meg.bohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Big Star Cadillac responded

Thank you, Meg! We are delighted that Jose was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 07, 2023

Big Star Bobby Miller and Kelly are Great Combo treated me Great thank you for Service and OnStar More

by jobemarvin1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
Report | Print
Jul 07, 2023 -

Big Star Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jul 07, 2023 -

jobemarvin1959 responded

Y'all my Cadillac Kinfolks Down THA. Street Cool

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