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Big Star Cadillac - Service Center

Friendswood, TX

4.7
930 Reviews
Call Service Center (281) 819-4641

930 Reviews of Big Star Cadillac - Service Center

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July 23, 2023

Wiem was fantastic to work with and she and the team and Big Star Cadillac provided great service and communication! More

by LAUREN P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Big Star Cadillac responded

Thank you, Lauren, it has been a privelege to serve you. We are delighted that Wiem was able to provide you with an exceptional, 5-Star experience.

July 23, 2023

Karah was great about keeping me informed of the progress of my vehicle. No complaints…great service! More

by Roxy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raven Rasberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzKarah zzGonzales
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Jul 24, 2023 -

Big Star Cadillac responded

Thank you, Roxy! We are delighted that Karah and our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 22, 2023

Great service. Bobby has been my service provider for years and always goes a great job.. More

by C.L.VETTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 21, 2023

We as customers were treated with great service Jose immediately text me a number that I could him if I had any questions while my vehicle was in the shop. He kept my husband updated on the repairs and More

by HLBARDWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Jose was able to provide you with an exceptional, 5-Star experience.

July 21, 2023

I APRECIATE THE CONCIERGE SERVICE . ALL NEEDS WHERE MET WITH MY CAR. THANK YOU MUCH More

by CERTIFIEDBARBER.HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter always helpful Hispanic guy, zzKarah zzGonzales
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Jul 21, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 20, 2023

she was on point as soon as we walked in and very polite and attentive More

by juanarce82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Big Star Cadillac responded

Hi! We are very happy that Daisy provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 20, 2023

I was able to get my appointment for my oil change on the day I preferred. when I arrived I immediately met with Bobby miller who took care of my paperwork. More

by roberincon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Bobby was able to provide you with an exceptional, 5-Star experience.

July 20, 2023

Bobby was great to deal with. He kept me informed as to what was happening. The only negative was service said I needed wiper blades and I had replaced them a few months back. A More

by RJCHRISTIE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Bobby was able to provide you with an exceptional, 5-Star experience.

July 18, 2023

They were very good and friendly with us, all the time were taking about how we feel. Thank you so much, specially my adviser Mr. Jeff. More

by INOCENCIA.TORRES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
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Jul 19, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 18, 2023

They're professional, friendly, and provide quick service. They can always answer your questions, even if they need to get back with you. More

by LDFIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Report | Print
Jul 19, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Jeff was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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