Big Star Cadillac - Service Center

Lee was great! Helpful and great communication! Answered questions quickly and completely. Always smiling. Friendly. Helpful and great communication! Answered questions quickly and completely. Always smiling. Friendly. More

The service that I received at Big Star Cadillac was top-notch. Ainsley was so nice to me and help me all steps to the finish line.. They should clone this woman and have everyone who’s involved in any top-notch. Ainsley was so nice to me and help me all steps to the finish line.. They should clone this woman and have everyone who’s involved in any service follow steps like how she did with me More

Service was great I was totally satisfied. Thank you for your outstanding service as always. Thank you for your outstanding service as always. More

Salesman good. I would just recommend getting everything discussed in writing before going to finance office. Also be aware the price may not be what is the adverti I would just recommend getting everything discussed in writing before going to finance office. Also be aware the price may not be what is the advertised price due to “glitch in their system” and they will not honor advertised price. The finance guy w ended up with was less than cordial, will leave it at that. Not a horrible buying experience, but have certainly had better experiences. Usually drive Lexus and this is first Cadillac so will see. Just be careful…. More

Great wonderful happy good great happy hello yay up good happy yay yay yay yay happy yay yay yay yay More

They did everything I asked, explained everything fully, and were very nice. They were professional and knew what they were doing. and were very nice. They were professional and knew what they were doing. More

My service manager gave me outstanding service The dealership was very good Stayed in contact with me throughout my repairs dealership was very good Stayed in contact with me throughout my repairs More

I was disappointed when I went to get service that I made appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. More

Excellent service they explain to me everything . . all my questions they answered they even help me get an uber from dealer and back !!! . all my questions they answered they even help me get an uber from dealer and back !!! More

What a wonderful showroom to wait for my Cadillac to be serviced. Very courteous staff too. Thank you- happy holidays! serviced. Very courteous staff too. Thank you- happy holidays! More