Big Star Cadillac - Service Center

Two of the problems are not fixed and I don't know about the third because I have not approached the car at night. The most critical item, the left rear view mirror still points down when driving down the the third because I have not approached the car at night. The most critical item, the left rear view mirror still points down when driving down the road. The key fobs were not recognized when we picked the car up we had to set up all the seat functions again. New on this morning, I am driving the car, Driver 2, wife gets out of the car to pick up clothes from the cleaner, when she opens the left rear door, the seat moves to Driver 1 pinching me up to the stearing wheel. I had to push the driver 2 button to get the seat back. More

Always a pleasant experience, they take care of me. Def would recommend to family and friends. Sales and service. 👌🏾 Def would recommend to family and friends. Sales and service. 👌🏾 More

This dealership has always been very professional & everyone so polite I feel that my vehicle is always well taken care of. Thank you! everyone so polite I feel that my vehicle is always well taken care of. Thank you! More

Fast Easy Service, as always. Jeff Dial and service always take very good care of me. Jeff Dial and service always take very good care of me. More

Ainsley was extremely helpful and friendly. She kept me updated on the status of my car and gave me accurate timeframes so I could determine my schedule for the day. I appreciate her valuing my She kept me updated on the status of my car and gave me accurate timeframes so I could determine my schedule for the day. I appreciate her valuing my time. She also put my mind at ease since I came in very concerned about already encountering issues with my car which is only one month old. As a female engineer, I also appreciated having a female agent to assist me. It shows to me that Big Star Cadillac values inclusion. I was impressed with my service and will ask for Ainsley in the future to be my service agent. More

Got there, it looked like Ainsley wasn't feeling well, but she took care of me right away and ordered me a ride home. Called me early afternoon to let me know my car was ready. Service was nice and quic but she took care of me right away and ordered me a ride home. Called me early afternoon to let me know my car was ready. Service was nice and quick. Thank you Big Star Cadillac! More

Jeff Dial did a great job coordinating my vehicles service. The vehicle was ready when promised. service. The vehicle was ready when promised. More

Jeff in parts and services is great. Lisa my sales rep is magnificent. Big Star Cadillac Rocks! Lisa my sales rep is magnificent. Big Star Cadillac Rocks! More

Jose was awesome with my service and keeping me informed with what was going on very thorough gentleman. Cadillac let me down I purchased every package and should have had a loaner but received whatever the with what was going on very thorough gentleman. Cadillac let me down I purchased every package and should have had a loaner but received whatever they had at Hertz I am handicapped and the vehicle I received was unacceptable More

Bobby has always given exceptional serve. The time it took to have my car completed was very good. The time it took to have my car completed was very good. More