Big Star Cadillac - Service Center

Quick and thorough service with excellent communication. Ainsley exceeded my expectations and I appreciate the attention to detail. Having my vehicle washed while service is an unexpected perk. Ainsley exceeded my expectations and I appreciate the attention to detail. Having my vehicle washed while service is an unexpected perk. More

Excellent communication during my visit . He kept me posted about the status of my vehicle. He kept me posted about the status of my vehicle. More

This is was my 1st time going to Big Star. Overall great experience! I will definitely be back! Overall great experience! I will definitely be back! More

Lee is always so professional and helpful and always communicates on the status of my vehicle. communicates on the status of my vehicle. More

Clean and friendly staff. Love the new look of the dealership . I got the service one would expect Love the new look of the dealership . I got the service one would expect More

Glad to have new construction finished. Neat and clean environment. Could be better at counter management. I had to wait a while for my assigned advisor, while others were free. Neat and clean environment. Could be better at counter management. I had to wait a while for my assigned advisor, while others were free. More

Ainsley is friendly and provides all the information regarding my recent service or future service my vehicle will need. No surprises, thank you Ainsley!! regarding my recent service or future service my vehicle will need. No surprises, thank you Ainsley!! More

This was the shortest wait ever for my car to be serviced. The car is still showing me I need to change the oil and filter. Think the warnings were erased when work done previously! It's okay. I serviced. The car is still showing me I need to change the oil and filter. Think the warnings were erased when work done previously! It's okay. I can do that myself. Everyone always very pleasant at Big Star Cadillac. More

My experience with the big star cadillac has been very pleasing. My service advisor Isaiah Rodarte keeps me well updated every step of the way with any repairs or questions I may have. Everyone at the dea pleasing. My service advisor Isaiah Rodarte keeps me well updated every step of the way with any repairs or questions I may have. Everyone at the dealership, is very nice and welcoming. More

Mr Albert was very good to work with. He was very courteous and professional and let us know when we could expect the work on our car to be completed He was very courteous and professional and let us know when we could expect the work on our car to be completed More