Back

Big Star Cadillac - Service Center

Friendswood, TX

4.7
959 Reviews

959 Reviews of Big Star Cadillac - Service Center

Sort by
October 07, 2023

I like to come to this location of Cadillac dealer caz (1) I purchased the car from here, (2) in year 2020 -2022 , the staff helped me to care for the car , by picking the car from my home, provided serv More

by HINASHAH0919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 07, 2023

Bobby it’s very knowledgeable, friendly and a has great customer service. I will definitely keep coming to Big Star Cadillac and ask for Bobby each time! More

by OSWALDO_513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
Oct 09, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 07, 2023

Bobby's a great service technician. Enjoyed working with him. Kept me fully informed and updated. More

by JOHN.RIBARITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 06, 2023

Great first time experience and jeff was very helpful. I was In and out quick More

by MelissaRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Oct 06, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 05, 2023

Explain steps from start to finish and providing me my salesman about a vehicle I had in mind for a trade in. More

by Sunnye350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 05, 2023

It started out a little rough due to lack of communication. Finally got in touch with Phillip who helped facilitate what I needed to happen. After that everything went smooth and I was very plea More

by CLWJR70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Connor
Oct 06, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 04, 2023

They were very helpful when my family came in to make a purchase. They helped not only me but my sisters as well. More

by Lauren Kilmer
Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 04, 2023

Ours salesman Phillip always gives 5 star service. This is my 3rd car sold by him. He is why Big Star is our dealership More

by JEN_061182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 03, 2023

The dealership is really nice I would recommend Big Star Cadillac to friends and family. More

by SMBELLOW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Sales Department
Oct 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 03, 2023

The dealership was great with my car and loved how they treated me during my visit. More

by josepepe19mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

...
58
...