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Big Star Cadillac - Service Center

Friendswood, TX

4.7
959 Reviews

959 Reviews of Big Star Cadillac - Service Center

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October 15, 2023

I always have Bobby Miller take care of my Cadillac’s service. I trust his recommendations and knowledge for the service it needs. As long as Bobby is there I’ll be back! More

by Jamesasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 15, 2023

I really appreciate the way my service is handled at Big Star Cadillac. Bobby Miller is very competent and professional and I am confident that I can trust the care and service of my car to him and his serv More

by susan.eason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 15, 2023

Excellent and professional service from Bobby Miller as always!! My cadillac was serviced in a very timely manner!! - You have a life long customer in me!!! More

by debfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Gulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Big Star Cadillac responded

Thank you, Debbie, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 15, 2023

I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More

by CECBLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cauton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Beyner-Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Sonnier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raven Rasberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJason zzWilson, zzJeff zzDial
Oct 16, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 14, 2023

Always great service. Everyone is always polite and the car is always ready when scheduled. More

by MARGARETNELLCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 14, 2023

Everything was as expected. Did a great job getting the work complete in a timely manner. More

by kyle.fletcher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 14, 2023

Jose was very friendly and helpful to us. A 5 star employee deserves a raise. More

by SHARONEGRIFFITH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Sanchez
Oct 16, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 14, 2023

Excellent service every time I go to Big Star Cadillac! Karah was great at keeping me informed on the status of my vehicle and if anything needed to be done. More

by AMBER.ALANIZ14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Oct 16, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 14, 2023

Close to home and they always help me out a ride while my car is getting serviced. More

by JRGONGRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Oct 16, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 14, 2023

The service was great. The people that helped me all my questions. I did not feel pressure when told about the work need and about the price. More

by QUEEN_77035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Oct 16, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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