Big Star Cadillac - Service Center

Very beautiful dealership, friendly staff, and amazing customer service. The sales team is really friendly and service department is great. customer service. The sales team is really friendly and service department is great. More

Need to put a trash can in the handicap stall in restrooms. Sometimes people need to change out. restrooms. Sometimes people need to change out. More

Thank you for serving as properly during our visit. Will recommend this place to all our friends. Will recommend this place to all our friends. More

Friendly, nice, quick and great service. Thank you for your hard work and dedication. It was appreciated. Thank you for your hard work and dedication. It was appreciated. More

Ainsley is great but I am disappointed in the dealership allowing this to go on as long as it has. Y’all have had my car for the better part of 2 years and I am not comfortable driving with my family in the allowing this to go on as long as it has. Y’all have had my car for the better part of 2 years and I am not comfortable driving with my family in the car. More

I’ve been a customer for over 12 years and have had good experiences with Big Star Cadillac when it comes to fixing my car. The only thing I would suggest is that if a service needs to be done that’s been d experiences with Big Star Cadillac when it comes to fixing my car. The only thing I would suggest is that if a service needs to be done that’s been done on the vehicle already the dealership should have some sort of way to flag that in the system. On two different occasions I have had to tell my service associate that the work they recommended was done and under warranty. If I had not said anything I fear I would have been charged twice unnecessarily. More

Whole process was made very easy from entering garage to check in to waiting area.no loaner needed for oil change. Afterwards Lee explained maintenance items needed on my schedule. Thanks check in to waiting area.no loaner needed for oil change. Afterwards Lee explained maintenance items needed on my schedule. Thanks More

Always getting me in and out with no issues or problems very respectful and recommended to anyone needed help with there vehicle. very respectful and recommended to anyone needed help with there vehicle. More

Quick and thorough service with excellent communication. Ainsley exceeded my expectations and I appreciate the attention to detail. Having my vehicle washed while service is an unexpected perk. Ainsley exceeded my expectations and I appreciate the attention to detail. Having my vehicle washed while service is an unexpected perk. More

Excellent communication during my visit . He kept me posted about the status of my vehicle. He kept me posted about the status of my vehicle. More