Big Star Cadillac - Service Center

The service team was very friendly and accommodating. Would definitely recommend a friend to them . Would definitely recommend a friend to them . More

Although at times l get a little frustrated about returning my calls, that frustration disappears when l get my car back the service people do a good job of explaining the problem and how it was rect returning my calls, that frustration disappears when l get my car back the service people do a good job of explaining the problem and how it was rectified, the car is returned to me washed and vacuumed. My experience with Big Star from purchase to issues/service is second to none. Special shout out to Jason and Karah. More

Great service, friendly attentive staff. Fast and you guys were able to fix my sunroof as well. Thankyou! Fast and you guys were able to fix my sunroof as well. Thankyou! More

Brittany was courteous and very pleasant. She did a professional job and my entire experience with Big Star has been amazing She did a professional job and my entire experience with Big Star has been amazing More

Clean effective efficient professional scheduling no problem address concerns after service feel comfortable with services performed. problem address concerns after service feel comfortable with services performed. More

Bad experience with sales, finance and service. I have not had a good experience with your dealer at all would not recommend. I am unhappy that I was forced into a maintenance plan and now have to I have not had a good experience with your dealer at all would not recommend. I am unhappy that I was forced into a maintenance plan and now have to deal with your service department. The first service our keys were lost an employee blocked our car in and left with the key very unprofessional. Staff needs a lot of training to get to where you need in customer service to retain customers. Please do not call to apologize fix your internal issues and deliver what you're selling. More

The service writer was extremely knowledgeable and very awesome personality keep up the great work awesome personality keep up the great work More

thank you Jose for taking care of my vehicle. I appreciate your service and look forward to seeing you again. I appreciate your service and look forward to seeing you again. More

Jose, my technician was very knowledgeable and helpful. My XT5 was ready before it was promised. My XT5 was ready before it was promised. More

thank you Jose for taking care of my vehicle, I appreciate the great service! Thanks! appreciate the great service! Thanks! More