1,083 Reviews of Big Star Cadillac - Service Center
Great customer service make you feel at home make sure you understand the details of your purchase you understand the details of your purchase More
Bobby is a very nice person. He always gets the job done when I come and he communicate with the customer very well. He is very thorough on explaining things about your vehicle. He always gets the job done when I come and he communicate with the customer very well. He is very thorough on explaining things about your vehicle. I always come to him whenever I have issues with my truck. Thank You Bobby for everything. More
Jose was very help and explained my options for services. We will definitely schedule our follow up services with him. We will definitely schedule our follow up services with him. More
Daniel went above and beyond for me. I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was t I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was taken care of and that my XT4 issues got resolved. More
Our 1st time buying from Big Star, our salesman Nate was exceptional, guiding us through our purchase . Will definitely recommend this dealership to others exceptional, guiding us through our purchase . Will definitely recommend this dealership to others More
very good service, Jose Teran was very helpful, I will recommend this dealership to my friends and family, recommend this dealership to my friends and family, More
Very helpful and and good feed back on jo Joob Thanks again for your help jo Joob Thanks again for your help More
I purchased a used car and was sent with a loaner so that cosmetic touch ups could be addressed. After me making contact and demanding it be delivered to me after waiting an entire week, ZERO of the touch up cosmetic touch ups could be addressed. After me making contact and demanding it be delivered to me after waiting an entire week, ZERO of the touch ups were made. I'm continuously told I'll get an appointment to have the necessary paint touch ups made, which has yet to happen. Seems focus here is only on brand new Cadillac sales. I'm not impressed. Feel free to contact me. I was also xxxxx on interest and he would not even tell me what my credit score was. Only followed through because I'll pay it off much faster than I financed for. More