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Big Star Cadillac - Service Center

Friendswood, TX

4.7
958 Reviews
Call Service Center (281) 819-4641

958 Reviews of Big Star Cadillac - Service Center

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November 03, 2023

This dealership is very friendly and accommodating! I had a great experience for my first maintenance visit! More

by LILDEBVALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian , zzKarah zzGonzales
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 03, 2023

I was able to easily make an appointment online. The service folks were considerate of my time & provided customer friendly service More

by KET1FISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 03, 2023

Bobby Miller is always extremely helpful and very friendly. The dealership is honest and easy to do business More

by LUPITAEDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 02, 2023

Everyone was very nice and courteous, always got the job done right. A little bit crowded in space due to remodeling. Overall great service. More

by ANHTRAN1338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
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Nov 02, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Ainsley always greets me with a smile and a great attitude. Enjoy having like her to assist me with the my car needs. More

by GGPUENTE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Ainsley has always been amazing with me. I’ll only request her when I need service. Thank you so much Ainsley! Elizabeth Fredericks More

by ELIZJACQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man who rode with me to find the squeak. I’m sorry I forgot his name. He was great!please give him credit. Ainsley knows his name.
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 02, 2023

Fast and easy. Jose helped me with my CT4-V Blackwing. AC got fixed and they cleaned the car without my asking. Really appreciated it. More

by Kevin Coria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Fantastic service I enjoy visiting Big Star Cadillac. Thanks again for wonderful track and service More

by samshpats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 02, 2023

Good customer service. Fast and frendly service. Give updates about what is being done,very nice person. More

by VAZQUEZMARISELA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 02, 2023

I had a 815 appointment they had me in&out I timely manner & informed me of future service that need to be perform More

by WILLWASH1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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