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Big Star Cadillac - Service Center

Friendswood, TX

4.7
958 Reviews
Call Service Center (281) 819-4641

958 Reviews of Big Star Cadillac - Service Center

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November 05, 2023

The service is very professional and the quality of care you can't beat it More

by MOJOSCSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 05, 2023

Had really good experience with car servicing, oil change, tire rotation and replacing the windshield wipers. More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
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Nov 06, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 04, 2023

I have had Bobby Miller as a service representative since 2010 and he has always provided me with excellent service. More

by MAZIE.DOVE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 04, 2023

They handled my request instead of turning me away, which required them to stay a little after their scheduled time. More

by kbowling0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 04, 2023

Love my salesman. He’s the best in all of Houston. Will definitely be buying another car from him soon!! More

by winstonmosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 03, 2023

Jason and Melvin are wonderfully professional and positive. They represent the best of Big Star. More

by IKBLAKE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional experience.

November 03, 2023

Great service. Thank you. Would recommend to others. Good customer service. And very nice... Thanks again More

by yobana.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 03, 2023

This dealer has an outstanding team. Our salesman really made it happen for us and there was a lady that gave us a complete tutorial of our car (awesome/never ever experienced that) and More

by THECOMPTONSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 03, 2023

As always my service was perfect! Big Star is professional and accommodating. I would recommend them to anyone wanting to own a Cadillac! More

by D.JOHNSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
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Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 03, 2023

Connor made it easy. Was a very nice experience. Nice having g the car delivered. More

by DONALDCLAYBUCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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