Big Star Cadillac - Service Center

This dealership gave me a great experience due to the customer service i had received customer service i had received More

I found the service consultants to be under staffed. We received no updates on progress of our vehicle. I called to inquire on when our car would be ready. I received no call back after two inquiries. We received no updates on progress of our vehicle. I called to inquire on when our car would be ready. I received no call back after two inquiries. More

As always the service was done in a timely manner and Ainsley was very polite and helpful. Ainsley was very polite and helpful. More

Ainsley has always taken my concerns seriously and made sure that I was getting the service request needed for my car at a time convenient to me. sure that I was getting the service request needed for my car at a time convenient to me. More

Bobby was exceptional as always. He does the best he can, with the information provided to him. He does the best he can, with the information provided to him. More

Always excellent service. Never have had a bad experience. Timing is usually spot on. No issues! Never have had a bad experience. Timing is usually spot on. No issues! More

The necessary work was done quickly and well. I am very pleased with the results. I am very pleased with the results. More

Fast and efficient as usual. Only problem I foresee is securing a lease on a new XT5 at approx. the same monthly rate as I have now. Only problem I foresee is securing a lease on a new XT5 at approx. the same monthly rate as I have now. More

The service advisor provided the information I needed understand my first visit. He offered me assistance to ensure I was comfortable during my wait time. understand my first visit. He offered me assistance to ensure I was comfortable during my wait time. More

Bobby is fantastic keeping me informed. I really liked the fig bar snack. Clean restroom. I really liked the fig bar snack. Clean restroom. More