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Big Star Cadillac - Service Center

Friendswood, TX

4.7
958 Reviews
Call Service Center (281) 819-4641

958 Reviews of Big Star Cadillac - Service Center

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November 11, 2023

Karah went above and beyond to get my car serviced She was so helpful for me . Great at communicating with me every step of the way ! More

by amydoherty216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
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Nov 13, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 11, 2023

The dealership is in a convenient location and offers many professional vehicle services for its customers. More

by MELVINLMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 10, 2023

Ansley was great. The time it took to get the work done was fast. Great Job! More

by charity.perry09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

November 10, 2023

All the staff was very friendly and helpful. I was informed of benefits I didn't even know of. They had me done in an hour. More

by felnmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 10, 2023

I love love love Ammy! Everyone there is so nice. But Ammy will get you into your dream car! More

by zeek.dekgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ammy , zzBritney zzNorman
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Nov 13, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 10, 2023

The servicemen and service received was excellent and the time spent at the dealership was very timely from start to finish. Great job! More

by EBENEZER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
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Nov 10, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 10, 2023

Service is always great! My service rep, Bobby is wonderful. Trust him to take care of my car. Very honest. Always keeps me informed about the service. He deserves 100 on a More

by NLCURRY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 08, 2023

Jason was very energetic and wonderful to deal with. Can't wait to purchase there again. I would recommend them to anyone. More

by dlieb.lci
Recommend Dealer
Yes
Employees Worked With
Mike Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ramsland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 08, 2023

Everyone is always so nice and courteous. They explain things to me without feeling pressured. More

by GUZMANM6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Report | Print
Nov 08, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 07, 2023

I have always been satisfied with the great service and the staff is always professional More

by DEXTERWALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amie
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Nov 08, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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