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1,081 Reviews of Big Star Cadillac - Service Center
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June 03, 2024
Ainsley handled everything in a timely manner. Communication was on point as well. Excellent service. Communication was on point as well. Excellent service. More
by DAG0
Verified CustomerEmployees Worked With
June 01, 2024
Everyone is very friendly and helpful! Always clean lobby and restrooms.Bobby explains everything and stays in touch on what’s going with your vehicle. Always clean lobby and restrooms.Bobby explains everything and stays in touch on what’s going with your vehicle. More
by SHARONSWINDELL55
May 29, 2024
Karah is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service and she knows a lot of stuff.when I asked questions. Amazing service at the service department! Especially from Karah. She took care of our cars and provided 5 star service at every step! This was the easiest dealership I have worked with. I was in and out in the same day, Karah was efficient and also made sure that everything was covered at the best price in town. I recommended anyone to go see Karah. More
by miltonwalter
Employees Worked With
zzKarah zzGonzales
May 28, 2024
Thank You Ainlsey! Ainsley was so easy to deal with and was very helpful while our truck was in the shop. I greatly appreciate her quick response time and her keepin Ainsley was so easy to deal with and was very helpful while our truck was in the shop. I greatly appreciate her quick response time and her keeping us updated with progress. I have purchased 4-cadillacs from Big Star and one of the biggest reasons i keep coming back is the service. Ainsley was awesome !! More
by WILLIAM.BOOTHE
Employees Worked With
May 27, 2024
Big Star Cadillac and Bobby made the warranty work process seamless. Bobby was very professional and kept me updated on the status of repairs. process seamless. Bobby was very professional and kept me updated on the status of repairs. More
by vrsnider327
May 24, 2024
Professional, clean, honest, good service. Bought a used car from them and was relatively no haggle. Bought a used car from them and was relatively no haggle. More
by cookebrianp
May 23, 2024
Ainsley is always a pleasure to work and stays on top of everything. I only have my car serviced at this dealership. everything. I only have my car serviced at this dealership. More
by DIANE.JOWERS
Employees Worked With
May 22, 2024
The service appointment went very well. But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passeng But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passenger seat. If they would have asked me for it I would have given it to them. And would have left the trunk a mess. More
by karakasian
Employees Worked With
May 22, 2024
I purchased 2024 escalade, the bumper pushed out on the left I knew its defect from the factory, DANIEL Woods service manager and Isaiah Rodarte take care, I'm very happy now again thanks for excellence jo left I knew its defect from the factory, DANIEL Woods service manager and Isaiah Rodarte take care, I'm very happy now again thanks for excellence job, More
by BILLDUONG1128
Employees Worked With
