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957 Reviews of Big Star Cadillac - Service Center
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December 11, 2023
GREAT SERVICE EXCELLENT TURN AROUND ON SERVICE FOR MY CAR FRIENDLY ADVISORS KEEPIN MY 2018 CT6 ON THE ROAD FRIENDLY ADVISORS KEEPIN MY 2018 CT6 ON THE ROAD More
by ALLENJACKSON003
Verified Customer
December 10, 2023
Every step of my experience here has been negative outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. My saleswoman was impatient, high pressure and off putting. I’m a mother to special needs children and my own mother with Alzheimer’s. My time is more than a little precious. Every second I’ve wasted at your dealership has infuriated me to the point that I’ve already traded in my car purchase and gone back to Mercedes, where I’m actually treated with respect of my time I and everyone deserves. I’ll never buy another Cadillac again. More
by tianna1
Employees Worked With
Other Employees :
Whoever sold me my car was more infuriating than I can even put into words. Blonde. Ukrainian or something. , zzKarah zzGonzales
December 07, 2023
Very disappointed in this dealership, wasn't informed about my vehicle until almost closing, when I had to call and reach out them. When I got my vehicle back, the parts were still not fixed correctly an about my vehicle until almost closing, when I had to call and reach out them. When I got my vehicle back, the parts were still not fixed correctly and I noticed additional scratches to my car. More
by VOTAW.MEAGAN
Employees Worked With
zzKarah zzGonzales
December 07, 2023
Mr Bobby took good care of my car and he was very kind to me and my wife had a fuel pump problem and now it's fixed me and my wife had a fuel pump problem and now it's fixed More
by 2016MYWORLD
Employees Worked With
December 07, 2023
Ainsley is very helpful. Great customer service, she helps you in whatever it is that you are needing Great customer service, she helps you in whatever it is that you are needing More
by GTORDZ18
Employees Worked With
December 05, 2023
Service Rep was very courteous and respectful. Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!! Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!! More
by MICHAELTT2019
Employees Worked With
Other Employees :
zzBritney zzNorman, zzJason zzWilson, zzJeff zzDial, zzKarah zzGonzales
December 05, 2023
Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. More
by LDFIAH
Employees Worked With
December 03, 2023
The service experience was filled with attitude and was hard to contact. I was asked to go on Amazon and order a part for my vehicle. Unprofessional hard to contact. I was asked to go on Amazon and order a part for my vehicle. Unprofessional More
by cwsmith5065
Employees Worked With
December 03, 2023
Needs to have more representatives out in the field . To assist those that are out there looking for purchasing a car To assist those that are out there looking for purchasing a car More
by BORICUA9608
Employees Worked With
