Big Star Cadillac - Service Center

The Dealership provided a quick appointment, prompt service, and a loaner while servicing my vehicle. service, and a loaner while servicing my vehicle. More

As always Bobby does an outstanding job i get in and out promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. More

Always good service. My service representative is very good. I really appreciate for everything. Last four years I am going there every time taking care well thank you My service representative is very good. I really appreciate for everything. Last four years I am going there every time taking care well thank you More

Fantastic service and only at big star you’ll find high class service where they bring you a lender and take you car to the dealer for service during your busy schedule class service where they bring you a lender and take you car to the dealer for service during your busy schedule More

This is the best dealership I have ever done business with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. with. From the moment I stepped through the front door, I was treated like a VIP. At Big Star Cadillac it's a relaxed, enjoyable buying experience. No Pressure. They were problem solvers... helping me replace my old car with a new one. I would rank their service department a 10! They always put me in a loaner car which is a big plus. And they explain what needs to be fixed, and why it's important, and they do the repair right the first time, at the right price. I have found my dealership for life. More

My service write, Isaiah, was awesome. His customer service was exceptional and I will definitely visit Big Star for my next service. Also, Brian the concierge driver, was absolutely amazi His customer service was exceptional and I will definitely visit Big Star for my next service. Also, Brian the concierge driver, was absolutely amazing!! More

My service writer Jeff was provided excellent service while my vehicle was being serviced. Thank you Jeff while my vehicle was being serviced. Thank you Jeff More

There were things that I didn't agree and like in the way they negotiated price. Didn't feel 100% honest, but the salesman did his best and made it acceptable! they negotiated price. Didn't feel 100% honest, but the salesman did his best and made it acceptable! More

I always appreciate Bobby being our service coordinator. He does a great job keeping me informed. He does a great job keeping me informed. More

As always Jeff Dial went above and beyond my expectations. He is professional, courteous and knowledgeable. It's always a pleasure to work with him. expectations. He is professional, courteous and knowledgeable. It's always a pleasure to work with him. More