Big Star Cadillac - Service Center

The staff was very efficient and upbeat. Ainsley was extremely helpful and listened to my issues with the car. I was offered a ride home as the repairs were going to take longer than expec Ainsley was extremely helpful and listened to my issues with the car. I was offered a ride home as the repairs were going to take longer than expected. More

I would never recommend the concierge service to anyone it’s never available no matter when I call. Wish I would of purchased somewhere else it’s never available no matter when I call. Wish I would of purchased somewhere else More

Jeff does a good job helping me My car is running great I like that I like that More

Clean facility, professional, courteous, semi-prompt but timely, and more. Highly recommended them to the world without hesitation timely, and more. Highly recommended them to the world without hesitation More

Kept my informed of the status on the completion of my vehicle and as usual exceptional service. vehicle and as usual exceptional service. More

Jeff dial went out of his way to help us when we had a sudden problem and had to go to the dealership. We had our dogs with us and he assured us they would not be a problem. Jeff kept us aware of the prog sudden problem and had to go to the dealership. We had our dogs with us and he assured us they would not be a problem. Jeff kept us aware of the progress. More

Big Star Cadillac was clean and the service was good. It was nice to have coffee and water available for those of us who needed it. It was nice to have coffee and water available for those of us who needed it. More

Great excellent communication about what was needed took great care to take care of my needs work was done rapidly thanks great care to take care of my needs work was done rapidly thanks More

I brought in my vehicle for service and had to pre purchase wiper blades because they were out of stock. It has been over a week since my purchase and have not heard if my wipers are in stock. Communi purchase wiper blades because they were out of stock. It has been over a week since my purchase and have not heard if my wipers are in stock. Communication with the dealership needs improvement. This is not the first time I have had issues with them communicating. More

Great customer service. Service performed in a timely manner. Great concierge service. Always receive updates Service performed in a timely manner. Great concierge service. Always receive updates More