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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,081 Reviews

1,081 Reviews of Big Star Cadillac - Service Center

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July 25, 2024

Service was completed quickly and staff was professional. Scheduling with the app was very convenient. More

by ggattis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Jul 26, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 22, 2024

I continue to receive outstanding service from Lee. He explains everything very well and follows up with me constantly providing speedy updates. More

by DONNEVAN.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 22, 2024

I was very pleased with the service I had at Big Star Cadillac. Thank you More

by DONNARHAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 20, 2024

I came to this dealership because my local dealership were backed up 5-6 days. So I decided to come to Big Star. Even though this dealership is 30 minutes away, I will continue to use them. Every one More

by danielkdykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 18, 2024

Great service great help very welcoming around just easy to talk to a got it done in a timely manner! More

by robguerrero1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 16, 2024

Bobby Miller is one of the best service representatives of Big Star Cadillac. He is always polite and listens to all my concerns making sure everything is completed to my satisfaction. I know quite a few More

by Dad Mazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 12, 2024

Lisa Velasco and Ainsley Roark took excellent care of our SUV. Top notch service. Everyone was very professional, courteous, and attentive to our needs. This is our 3rd SUV at this location. More

by SUZANNE.SEALE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Velasco
Jul 12, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

July 12, 2024

Ainsley Roark went the extra mile for us and our bizarre situation with our car. While I don't prefer to need work done on my car, I couldn't have asked for a better staff to help us. More

by laurawest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

July 11, 2024

Awesome dealership, never have any issues, I like the great attitude, their knowledge, and speedy outcome.. More

by EARTIGA74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

July 01, 2024

Everything was grate service as well I will be back soon thank you guys for all the services 😀 More

by MTZ.TRANSPORTATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzBritney zzNorman
Jul 01, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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