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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,079 Reviews

1,079 Reviews of Big Star Cadillac - Service Center

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August 04, 2024

Jose Teran, es una persona muy profecional y muy amable, tienen el mejor servicio que en cualquier otro lado...gracias Jose More

by mtb7109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 04, 2024

Considering it’s temporary why they build a new service center service was great. Glad when they get the new service center done. More

by MCMINN2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Yes, we are all excited; merely weeks from move-in. Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 03, 2024

Car broke down wrecker delivered to the shop got omit promptly kept me updated regularly More

by GUAJARJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 03, 2024

Bobby always takes Care of my needs and is prompt. He provides excellent Customer Service David Leal always provides excellent service for my vehicle as well I will always call Bobby for my Cadilla More

by Christina Ryan Muehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Leal
Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 03, 2024

I really like the people in the service department. They are friendly and knowledgeable. I can trust them. More

by EMCARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 02, 2024

Lee was very helpful and super polite and didn't have to wait very long for my vehicle More

by EDELCESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 02, 2024

Service is always great! I enjoy working with all the staff, always polite and professional. More

by NORMA_DELEON2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 02, 2024

Really solid service dept my experience was great thank you for providing an excellent value and service. More

by meezo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vennie
Aug 02, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 02, 2024

I would return for service in the future, very professional and paid attention to all concerns. More

by JOHNSON_ROSE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 01, 2024

Weim was super helpful and patient. When hail damage was noticed, she immediately had it repaired while also getting me a loaner vehicle. I look forward to leasing from her and Big Star More

by erin.wallace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wiem Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

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