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Big Star Cadillac - Service Center

Friendswood, TX

4.7
956 Reviews
Call Service Center (281) 819-4641

956 Reviews of Big Star Cadillac - Service Center

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March 02, 2024

What a great service Jose is an excellent advisor thank you very much for all your help. More

by osorio_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

March 02, 2024

Great Service & great communication, had my vehicle back to me in the same day. No wait time More

by ISRAELTELLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
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Mar 04, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 01, 2024

Bobby and Brian always take care of me and my car. They are wonderful to work with. More

by Lrae1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
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Mar 04, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 01, 2024

The Dealership is good, but Great Employees like Bobby Miller makes them Great!! Big Star is centrally located to me and easy to accommodate. More

by FORMULATOWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 29, 2024

Fast oil change, car wash, and tire rotation, all with having problems getting to the service center. You need a back way in. More

by DUNNABUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Report | Print
Mar 01, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 29, 2024

She is great always helpful takes care of my car always. She is friendly and knowledgeable More

by vkleonard
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 29, 2024

Jose was a delightful young man to deal with. He even came outside and re-did my seats for me because I had forgot how to. More

by ajotray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 29, 2024

Easy to book online and easy to work with and the waiting area was comfortable More

by dcjaschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 26, 2024

Good customer service. Prompt response from Karah when I texted her. Shuttle service was a plus. Totally pleased with the experience. More

by KATHYHOUPT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
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Feb 27, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 25, 2024

Great! Great great great great great great great great great awesome wonderful good wonderful nice good awesome great good More

by minterndawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Report | Print
Feb 27, 2024 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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