Big Star Cadillac - Service Center

Fast and efficient as usual. Only problem I foresee is securing a lease on a new XT5 at approx. the same monthly rate as I have now. Only problem I foresee is securing a lease on a new XT5 at approx. the same monthly rate as I have now. More

The service advisor provided the information I needed understand my first visit. He offered me assistance to ensure I was comfortable during my wait time. understand my first visit. He offered me assistance to ensure I was comfortable during my wait time. More

Bobby is fantastic keeping me informed. I really liked the fig bar snack. Clean restroom. I really liked the fig bar snack. Clean restroom. More

Great dealer, Jose Teran is the best customer service representative always ready to assist and anticipate our needs. representative always ready to assist and anticipate our needs. More

My service visit at Big Star was pleasant and business as usual. Karan was very helpful and I was very pleased with her work attitude. Thank you for the car wash. usual. Karan was very helpful and I was very pleased with her work attitude. Thank you for the car wash. More

Kara was very aware of her duties and very helpful explaining all repairs and paperwork and best part was constant communication, reason we return is due to karas professional skills explaining all repairs and paperwork and best part was constant communication, reason we return is due to karas professional skills More

My vehicle is serviced at Big Star and they are efficient and prompt. I feel my service advisor, Bobby Miller, is knowledgeable and trustworthy. and prompt. I feel my service advisor, Bobby Miller, is knowledgeable and trustworthy. More

Jeff and his service team are truly professional and take customer service to a higher standard. My car always comes back cleaner than I left it. They try hard to get me a rental. Big star is my dealership customer service to a higher standard. My car always comes back cleaner than I left it. They try hard to get me a rental. Big star is my dealership More

Jeff Dial was excellent & vary helpful with my vehicle, maintenance and repairs. He always takes care of me. maintenance and repairs. He always takes care of me. More

Excellent and helpful office staff, including Service Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were cur Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were currently available, & a young lady in the Finance Office/Warranty gave me needed information helpful. to me regarding my warranty expiration later this summer 2024. Always a good experience & a good car wash. More