Big Star Cadillac - Service Center

Ainsley Roark Is an extremely phenomenal service individual to work with. Always taking care of me with the utmost respect and prompt service! Love to always work with her! individual to work with. Always taking care of me with the utmost respect and prompt service! Love to always work with her! More

Excellent advocates for warranty issues with GM. They fight for the customer to get most if not all repairs covered under the warranty. They fight for the customer to get most if not all repairs covered under the warranty. More

The new building is very nice. I didn’t have to wait long for the service done on my car. I didn’t have to wait long for the service done on my car. More

All of the staff is super respectful, informative, and extremely nice. I would recommend Big Star Cadillac service departmen extremely nice. I would recommend Big Star Cadillac service departmen More

Customer service has gotten a lot better, I was impressed. They did an excellent job. . impressed. They did an excellent job. . More

Getting an appointment is always easy and the time I need is always available. Ainsley is always welcoming and shows pride in her customer's. is always available. Ainsley is always welcoming and shows pride in her customer's. More

Excellent support staff and quick to finish their work. My 2nd visit and hopefully I My 2nd visit and hopefully I More

Great customer service. Very attentive to my needs and concerns. Frequent updates on progress with my vehicle. Very attentive to my needs and concerns. Frequent updates on progress with my vehicle. More

Great service , old saying if it is not broke do not fix it , I like. it , I like. More

Jose gave the best customer service that I’ve seen and a long time at any place. He was very helpful kept me informed every step of the way I enjoy him as my service advisor. long time at any place. He was very helpful kept me informed every step of the way I enjoy him as my service advisor. More