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1,025 Reviews of Big Star Cadillac - Service Center
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December 16, 2024
Great service Mr Lee was great and quick to have my truck ready in time . ready in time . More
by ANA0114
Verified CustomerEmployees Worked With
December 16, 2024
The oil change was gonna take much longer than initially Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work Promised, after I inquired how much longer it will take, I determined I need to go so nice not to be late for work More
by agent_neo
Employees Worked With
December 16, 2024
My service advisor could have smiled sounded more happy to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. H to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. However, she never greeting me and didn't seem genuine. THANKS to the guy that helped order my part and read the codes on my truck. More
by GWENSIMS04
December 15, 2024
Bobby is a good worker just a little flat but over all good customers service good customers service More
by CUDDLEBEAR0728
Employees Worked With
December 15, 2024
Ainsley is awesome! She consistently goes above and beyond to ensure a stellar experience. Her dedication and helpfulness make a significant positive impact. Her willing She consistently goes above and beyond to ensure a stellar experience. Her dedication and helpfulness make a significant positive impact. Her willingness to go the extra mile and her proactive, solution-oriented attitude are truly commendable. More
by FERNANDO30
Employees Worked With
December 15, 2024
I broufght my car in and they ran diagnoatics real time and identified the issue. I was able to drop my car off and the issue took just a few hours to resolve. It was quick and easy. and identified the issue. I was able to drop my car off and the issue took just a few hours to resolve. It was quick and easy. More
by AMYM1625
Employees Worked With
December 15, 2024
They are great and will do everything they can to make sure the service is good sure the service is good More
by Jewel
Employees Worked With
December 15, 2024
If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More
by Chelseyd1215
December 14, 2024
I took my Escalade to Tom Peacock for the same issue twice. I knew their diagnoses was wrong. I drove two hours to y’all and got the right diagnoses and excellent service. So worth the drive! twice. I knew their diagnoses was wrong. I drove two hours to y’all and got the right diagnoses and excellent service. So worth the drive! More
by KOENIGPROPERIES
Employees Worked With
December 14, 2024
Everyone was awesome and my wait time was satisfactory considering I didn’t have an appointment, considering I didn’t have an appointment, More
by baileyannc
Employees Worked With
