Big Star Cadillac - Service Center

Excellent Service and glad the loaner car program is back . Great up to date facility . Great up to date facility More

Hello! My name is Kennetha I brought my car into the dealership to get an oil change. Lee took GREAT care of me, while I was waiting for them to finish my c My name is Kennetha I brought my car into the dealership to get an oil change. Lee took GREAT care of me, while I was waiting for them to finish my car, he come to tell me I had a nail in my tire. He made sure that the tire was changed out. I was very thankful for that because I was driving to Dallas on the next day. Thank you Lee More

The most excellent customer service just walking in the door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and adde door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and added oil change! I was treated like royalty! Thank you!! More

A used part took 2 weeks to come in which turned out to be the wrong part. New part took 2 days to come in. Seemed like a big delay that totally could have been avoided. Overall satisfied with the work do be the wrong part. New part took 2 days to come in. Seemed like a big delay that totally could have been avoided. Overall satisfied with the work done on my vehicle. More

Muy amable desde que llege a mi cita, me explico cada detalle que se nesesita en el arreglo de mi carro, un exelente servicio! Mucha gracias:) detalle que se nesesita en el arreglo de mi carro, un exelente servicio! Mucha gracias:) More

Bobby was awesome, he took great care of me when Jose was out...thank you! out...thank you! More

The team at Big Star always exceeds my expectations. Gary and Jose both are a pleasure to work with Gary and Jose both are a pleasure to work with More

I have known Bobby since 2012 and his service to me and my vehicle has been unwavering. Always professional and he explains the process, and doesn't go over my head. my vehicle has been unwavering. Always professional and he explains the process, and doesn't go over my head. More

Excellent service ! ! Always fast and friendly! Great customer service and always giving you updates on your car ! Always fast and friendly! Great customer service and always giving you updates on your car More

Bobby is great, knowledgeable, kind and great about explaining all of the details. The appointment was set up quickly and easily. The service took the quoted amount of time after Bobby called explain explaining all of the details. The appointment was set up quickly and easily. The service took the quoted amount of time after Bobby called explaining the issues. Overall a good experience. More