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Big Star Cadillac - Service Center

Friendswood, TX

4.7
953 Reviews

953 Reviews of Big Star Cadillac - Service Center

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August 14, 2024

Outstanding service crew and kept me informed of things ongoing with my car while they had it. Wasn't there very long for the oil change and wash! Keep up the good work!!!! More

by BREEZIE1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

August 13, 2024

Isaiah goes above and beyond to help. Great Customer Service. Like working with him. Always answers questions that I have. More

by KARIN1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 13, 2024

my service visit was great and timely finished, the staff was friendly and professional snacks and drinks were available while waiting for service to be done. More

by mrs.wilburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 13, 2024

service staff was friendly , ,waiting area was clean and offered refreshments while waiting for service to be preformed. More

by mrs.wilburn
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 11, 2024

The dealership is always clean, and the staff is friendly and willing to help the customers More

by JLHAYWARD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 10, 2024

T h a n k y o u! !!! Great s e r v i c e! More

by C_KINCHLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 10, 2024

Great service Communication and response was bar none! ! Jose is awesome and went above and beyond during the entire process More

by ALEXCRNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 09, 2024

Best Service I’ve experienced in a while keep up the good work. Isaiah was a very good help to me More

by CARLTWIN46836268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 09, 2024

Big Star Cadillac made me feel like a Big Deal. Service was spectacular. Each issue was dealt with professionally and there were no surprises. More

by jcollazo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

August 09, 2024

Visit initiated in timely manner. Received professional, quality services; diagnostics details were reviewed. Excellent customer services. More

by VIVIANANNSHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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