Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,066 Reviews of Big Star Cadillac - Service Center
Sort by
October 16, 2024
Always very professional & cares about customer-advisors care about you & your car & want to make sure service meets your needs care about you & your car & want to make sure service meets your needs More
by LUDWIG_SNICKER7
Verified CustomerEmployees Worked With
October 16, 2024
Easy to schedule service online. Work completed on time while I waited. Service advisor kept me informed of status. Great experience. Work completed on time while I waited. Service advisor kept me informed of status. Great experience. More
by OLSONRV
Employees Worked With
October 14, 2024
Albert Ramirez was not only very helpful but also knowledgeable, and nice. He was constantly sending up dates. knowledgeable, and nice. He was constantly sending up dates. More
by THELITTLESCHOOL2010
October 14, 2024
Big star made scheduling my service so easy, and the facility is very nice and accommodating. facility is very nice and accommodating. More
by JENNIFERLONG19
October 13, 2024
Had a bit of a wait, but good service overall. Please add customer WiFi in the waiting area Please add customer WiFi in the waiting area More
by tnmayer
Employees Worked With
October 13, 2024
Bobby Miller is an outstanding service provider there he's always on top of it he's quick fast and willing to help you in any kind of way I'm very glad that he is my service provider he keeps me updated he's always on top of it he's quick fast and willing to help you in any kind of way I'm very glad that he is my service provider he keeps me updated on what's next for my vehicle More
by RVWILLIAMS48
Employees Worked With
October 12, 2024
Albert is a very professional person, he kept informed on the status of my Escalade. The staff is very friendly and professional… the status of my Escalade. The staff is very friendly and professional… More
by cbean9002
Employees Worked With
October 11, 2024
Clean and comfortable waiting area. Don’t understand why so many shop fees. Thank you Don’t understand why so many shop fees. Thank you More
by mamacarter2022
Employees Worked With
October 11, 2024
Always great service with Ainsley. She has been a pleasure to work with and I look forward to continuing to work with her in the future. Receptionist and service folks have also been h She has been a pleasure to work with and I look forward to continuing to work with her in the future. Receptionist and service folks have also been helpful and timely. More
by MCELYA1265
Employees Worked With
October 11, 2024
I think the service takes a long time, they are not quick. Everytime my car is at the service department, it comes back dirty! quick. Everytime my car is at the service department, it comes back dirty! More
by TIFFANYB10
Employees Worked With
