Big Star Cadillac - Service Center

Great service took care with my SUV and returned it washed and cleaned. Quote was a bit high but will return for other services due the customer service offered. washed and cleaned. Quote was a bit high but will return for other services due the customer service offered. More

Working with Lisa Velasco was amazing! I appreciate her professionalism and loving personality. I wouldn't purchase another Cadillac from anyone else. Lisa, continue to shine bright like a I appreciate her professionalism and loving personality. I wouldn't purchase another Cadillac from anyone else. Lisa, continue to shine bright like a diamond! May God continue to bless you. More

Friendly and Jose made our purchase smoothly. The young lady that explained the car to me after my purchase helped tremendously. The young lady that explained the car to me after my purchase helped tremendously. More

Once again, Big Star nailed it. I will always recommend! Lee is wonderful and was able to get me back on the road in no time, it's always service with a smile, and I never feel like I will always recommend! Lee is wonderful and was able to get me back on the road in no time, it's always service with a smile, and I never feel like I'm treated like a number. Exceptional service, thanks to all of you at Big Star. I tell everyone I know - go to Big Star, they will take care of you! More

Customer service is responsive, le dealership is clean ,waiting area and bathroom.The job is great . ,waiting area and bathroom.The job is great . More

Great customer service! I was greeted when I arrived and Albert began working on getting my vehicle serviced even though I was early to my appointment. He explained all the I was greeted when I arrived and Albert began working on getting my vehicle serviced even though I was early to my appointment. He explained all the information thoroughly and confirmed if I wanted a recommended service done. He also asked if I wanted my vehicle washed. Appreciate his kindness and thoroughness. I would highly recommend him as a service advisor. More

I had asked about getting a few Hail damage dings out of the engine hood. Was told when I arrived that no one was on site that could help me. After getting my service done, I was told again that no one wa the engine hood. Was told when I arrived that no one was on site that could help me. After getting my service done, I was told again that no one was there to help me with my request on the Hail damage. I wish to keep the car looking good, so this was disappointing that no one could or would help me. More

Bobby is great to work with on getting my service work done , I would recommend him to any one I know done , I would recommend him to any one I know More

Lee Velasquez was very helpful and explained what service was needed and future services. Thanks Lee! was needed and future services. Thanks Lee! More

The service department and Albert fixed all of our parking sensor issues promptly, thank you! parking sensor issues promptly, thank you! More