Big Star Cadillac - Service Center

Very friendly and easy to work with. The dealership was very clean, they offered coffee and snacks. The dealership was very clean, they offered coffee and snacks. More

Ainsley was awesome she went above and beyond when there is a problem she takes care of the issue. is a problem she takes care of the issue. More

took the time to explain the recommended services clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attent clearly, answered all of my questions without rushing, and kept me updated throughout the process. I really appreciated their transparency and attention to detail, which made the experience smooth and stress-free. More

Ainsley goes above and beyond always making sure that the customer is taken care of and if something goes wrong she makes sure it’s corrected. customer is taken care of and if something goes wrong she makes sure it’s corrected. More

Ainsley is great to deal with. Always professional and courtesy. A great employee to deal with! Always professional and courtesy. A great employee to deal with! More

They left off 1 lug nut off my tire. They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me They did not reset my sensors. They also rotated my tires with a nail in it and did not tell me More

Love Big Star! Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? Love Brian my concierge! Love Kevin Sales Manager?????? Big Star Rocks! Love Big Star?????? More

Excellent service and my salesman was easy to deal with. Honesty and integrity define Big Star Cadillac. Honesty and integrity define Big Star Cadillac. More

Mr Jose Teran was very helpful in both of my visits. He arranged for a driver to my home and pickup during both visits. He understood reason for my visits and delivered excellent service. I would apprec He arranged for a driver to my home and pickup during both visits. He understood reason for my visits and delivered excellent service. I would appreciate him being assigned to all my visit. Dealership was very clean and all employees courtesy was appreciated. More

Bobby is an amazing Service Advisor! Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our serv Ha has always taken care of our vehicles needs and getting our vehicles in and out of service in a reasonable and timely manner. He has been our service advisor for over 7 years! We highly recommended him and his service team at Big Star Cadillac. More