Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,041 Reviews of Big Star Cadillac - Service Center
Sort by
November 01, 2024
Deal was not done correctly and in a timely manner. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. More
by TYSTUBBE
Verified Customer
November 01, 2024
I absolutely love working with Bobby Miller! He is amazing and takes care of all needs. He goes above and beyond for his customers. He is amazing and takes care of all needs. He goes above and beyond for his customers. More
by Stowell_stephanie
Employees Worked With
November 01, 2024
BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! and they pay a lot of attention to detail! More
by emilianwhite
October 31, 2024
Timely and complete service. Continue the good work. I have no problem returning for service. Continue the good work. I have no problem returning for service. More
by TTCJH55
Employees Worked With
October 30, 2024
Isaiah consistently provides outstanding service! He addresses all my questions and concerns about my Cadillac Lyriq with thoroughness and expertise. I truly appreciate his dedication and support. Th He addresses all my questions and concerns about my Cadillac Lyriq with thoroughness and expertise. I truly appreciate his dedication and support. Thank you, Isaiah! More
by PRINCESSA BALDERAS
Employees Worked With
October 29, 2024
He was awesome. He took care of me. The second I walked in. I don’t think I was in there 10 seconds before he asked if he could help me he got me in and out of there He took care of me. The second I walked in. I don’t think I was in there 10 seconds before he asked if he could help me he got me in and out of there within minutes he was polite, Professional and very pleasant. More
by BENICIOLANE1215
October 29, 2024
Always have good service and the associates always take care of my car request. Good!!! care of my car request. Good!!! More
by demi_harris
Employees Worked With
October 28, 2024
I have found that Big Star Cadillac have very knowledgable people working for them including Bobby Miller (service rep). knowledgable people working for them including Bobby Miller (service rep). More
by EBS
October 27, 2024
Great experience at Big Star. Mr Bobby gave great service. Always keep me updated on everything Mr Bobby gave great service. Always keep me updated on everything More
by SHORTSLESLIE
Employees Worked With
October 26, 2024
Albert took great care of me. He was friendly and professional. He explained the process and kept me updated. He was friendly and professional. He explained the process and kept me updated. More
by DEIDRA
Employees Worked With
