Big Star Cadillac - Service Center

Great dealership. Employees go the extra mile to accommodate. Very personable, professional, and helpful. Would recommend buying car at Star! Service department exce Employees go the extra mile to accommodate. Very personable, professional, and helpful. Would recommend buying car at Star! Service department excellent. More

Lee is always kind and personable. In and out for an oil change in less than an hour. In and out for an oil change in less than an hour. More

Great service and excellent customer service! They were very helpful and attentive. Really appreciate the job well done. They were very helpful and attentive. Really appreciate the job well done. More

Fast service Very friendly personnel. Uber Driver as well. Same Day Service, Free car wash that’s a plus Uber Driver as well. Same Day Service, Free car wash that’s a plus More

Excellent service. Prompt and efficient service. Will keep coming back, you won my business. Thanks Ainsley Prompt and efficient service. Will keep coming back, you won my business. Thanks Ainsley More

Albert was very professional and honest Wait time wasn’t bad at all and waiting area was great. wasn’t bad at all and waiting area was great. More

I needed two things repaired on my car. I asked the best day to bring it in. Unfortunately after the first thing was repaired, I was called and told I would need to bring it in another day I asked the best day to bring it in. Unfortunately after the first thing was repaired, I was called and told I would need to bring it in another day or leave it overnight. This left me with no ride home from work. It would have helped to be told the day to bring it in when both repairs could be completed. More

these 2 guys I deal with when I go for service are the best Mr.daniel and Mr Isaiah I had a issue with my car right by the dealership I went in didn't have a appointment mr Daniel got me into a loaner car best Mr.daniel and Mr Isaiah I had a issue with my car right by the dealership I went in didn't have a appointment mr Daniel got me into a loaner car and told me not to worry Isaiah called me the next day on my vehicle he was very professional and my car was ready with no time there the best More

Everything was amazing, the service, the communication, the loaner car, the speed in which I was helped!!! the loaner car, the speed in which I was helped!!! More

Deal was not done correctly and in a timely manner. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. More