Big Star Cadillac - Service Center

I appreciate how Big Star Cadillac cares about your customers and their needs. Thank you !! customers and their needs. Thank you !! More

Ainsley was super helpful, so nice and helped with all my questions. She made my first oil change on my new Cadillac seamless. questions. She made my first oil change on my new Cadillac seamless. More

great service. Albert provided me an excellent service and take care all the issues of my car. Albert provided me an excellent service and take care all the issues of my car. More

Easy and convenient online appointment scheduling. Nice waiting area. Great customer service. My new go-to dealership for all my Cadillac needs. Nice waiting area. Great customer service. My new go-to dealership for all my Cadillac needs. More

Daniel is fantastic and did a great job of keeping me up to date on the service. to date on the service. More

Daniel and Big Star Cadillac were very helpful with my service issues. Daniel was prompt on answering my questions and returning my calls service issues. Daniel was prompt on answering my questions and returning my calls More

Lee is extremely helpful and explains everything that they are doing to the vehicle. Keeps you well informed they are doing to the vehicle. Keeps you well informed More

Newer vehicle ‘23, low mileage & no warning lights before stalling on hwy Interstate 10. Very serious! NOT GOOD! Fortunately, the Escalade rolled passed the concrete barriers & to the side. Called Big Star r stalling on hwy Interstate 10. Very serious! NOT GOOD! Fortunately, the Escalade rolled passed the concrete barriers & to the side. Called Big Star right away. There were no loner vehicles for us & had to find a towing service. Two hours later it was towed to you [75 mi away-Expensive] on that Sat night 9/21 right at closing time. We had to pay Uber to get to our destination that evening as well as the entire trip. That was a bummer! On vacation in Galveston… However, Ainsley did provide an Uber back to dealership on our way home. We were glad to have the vehicle repaired by Tues 9/24 being we were leaving for home. Thank you! More

Two recent service requirements, - couldn't ask for better service, timely, friendly, helpful and I always feel like a princess. better service, timely, friendly, helpful and I always feel like a princess. More

I appreciate how everyone is always very professional and helpful. My favorite part is the shuttle and car wash. Thank you helpful. My favorite part is the shuttle and car wash. Thank you More