Back

Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,024 Reviews

1,024 Reviews of Big Star Cadillac - Service Center

Sort by
June 07, 2014

Recall & oil change Justin was great & very helpful dealing w him in service on June 5,2014. Honestly dealt with many 3 others at the service desk was friendly & helpful More

by Katlyon10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin service & 3 others
May 12, 2014

Wonderful Experience Took my 2012 SRX in for regular service, oil change and tire rotation. Happen to see Stuart Saragoza , I had been in a accident at work, car drove th More

by zmangum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzDerek zzKleinschmidt, zzStuart zzSaragoza
November 22, 2013

New cadillac that had 5000 miles on it. Several issues with noise. One problem still exist.noise inside var not solved. Will continue assessment of problem. More

by raulguardiola
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan, zzJimmy zzMauricio, zzAlex zzDuron, zzGeorge zzClark, zzIzzy zzCastillo
November 17, 2011

Service Advisor Alvis Young (#241) is a true professional. He always makes my wife and I feel welcome and has our trust and confidence that our 2007 H2 is in good hands. He consistently goes a More

by ogbry221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvis Young
Mar 10, 2013 -

Big Star Cadillac responded

Thank you for your feedback and your service business, we really appreciate it!

...
103