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Big Star Cadillac - Service Center

Friendswood, TX

4.7
929 Reviews

929 Reviews of Big Star Cadillac - Service Center

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November 14, 2024

Y'all are the most outstanding dealership that I have ever been satisfied with in all the dealerships that I have dealt with. More

by LCHARLESPRAYLOR1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

I like going there they have been nice and what is it about the website about cookies similar technologies More

by Pamela James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

The new building is very nice. I didn’t have to wait long for the service done on my car. More

by dlsmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 11, 2024

All of the staff is super respectful, informative, and extremely nice. I would recommend Big Star Cadillac service departmen More

by Dawnm136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 11, 2024

Customer service has gotten a lot better, I was impressed. They did an excellent job. . More

by KELLYT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 11, 2024

Ainsley Roark Is an extremely phenomenal service individual to work with. Always taking care of me with the utmost respect and prompt service! Love to always work with her! More

by LCPBOOKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 11, 2024

Excellent advocates for warranty issues with GM. They fight for the customer to get most if not all repairs covered under the warranty. More

by GREG.ALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Excellent support staff and quick to finish their work. My 2nd visit and hopefully I More

by john.reggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Great service , old saying if it is not broke do not fix it , I like. More

by EARLTOLLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 10, 2024

Getting an appointment is always easy and the time I need is always available. Ainsley is always welcoming and shows pride in her customer's. More

by stephan1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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