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Big Star Cadillac
Friendswood, TX
2,516 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,516 reviews
November 02, 2024
these 2 guys I deal with when I go for service are the best Mr.daniel and Mr Isaiah I had a issue with my car right by the dealership I went in didn't have a appointment mr Daniel got me into a loaner car best Mr.daniel and Mr Isaiah I had a issue with my car right by the dealership I went in didn't have a appointment mr Daniel got me into a loaner car and told me not to worry Isaiah called me the next day on my vehicle he was very professional and my car was ready with no time there the best More
by Noble21
Verified Customer
November 01, 2024
I absolutely love working with Bobby Miller! He is amazing and takes care of all needs. He goes above and beyond for his customers. He is amazing and takes care of all needs. He goes above and beyond for his customers. More
by Stowell_stephanie
Employees Worked With
November 01, 2024
BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! and they pay a lot of attention to detail! More
by emilianwhite
November 01, 2024
Jason Ramsland was fantastic. He was very knowledgeable about the vehicle I was interested in and purchased. Most importantly, Jason was respectful of my time and didn’t try to fa He was very knowledgeable about the vehicle I was interested in and purchased. Most importantly, Jason was respectful of my time and didn’t try to fast talk me. Great experience. I felt very comfortable that I got the best deal possible from him. More
by TXMARSHALL
Employees Worked With
November 01, 2024
Mark was amazing! We will buy all of our cars from Big Star! The whole experience was amazing!!!! We will buy all of our cars from Big Star! The whole experience was amazing!!!! More
by Gdcarroll1
Employees Worked With
November 01, 2024
The team especially Mauricio has been extremely attentive to our needs Beyond compare! I would highly recommend their services and doing business with them! Hands down 10/10! to our needs Beyond compare! I would highly recommend their services and doing business with them! Hands down 10/10! More
by jaguhar
November 01, 2024
Mark was amazing! Very knowledgeable and was on point every step of the way! Definitely buying our next car with him!! Very knowledgeable and was on point every step of the way! Definitely buying our next car with him!! More
by Gdcarroll1
Employees Worked With
November 01, 2024
Deal was not done correctly and in a timely manner. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. More
by TYSTUBBE
October 31, 2024
Timely and complete service. Continue the good work. I have no problem returning for service. Continue the good work. I have no problem returning for service. More
by TTCJH55
Employees Worked With
October 31, 2024
Phillip Connor was an excellent salesman and was very easy to relate to. The whole staff was friendly and my past experience with the service department was very good. easy to relate to. The whole staff was friendly and my past experience with the service department was very good. More
by Griske
Employees Worked With
