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Big Star Cadillac
Friendswood, TX
2,098 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,098 reviews
May 26, 2024
In and out in roughly 4 1/2 hours, including searching thru inventory and multiple test drives, the team thoroughly accommodated us thru the process and made it as transparent as possible. Left a satisfie thru inventory and multiple test drives, the team thoroughly accommodated us thru the process and made it as transparent as possible. Left a satisfied customer. Thank you all. Bonus points for letting drive our new vehicle home and delivering our old car back to us the next day. Recognition to Cyron, Keith and Angela for their support. More
by horhey777
Verified Customer
Helpful May 25, 2024
Very patient for an experienced buyer , no pressure , very easy will return for more cars very easy will return for more cars More
by serieel
Employees Worked With
May 25, 2024
All employees were professionally friendly and very helpful with the service. The environment was clean and exceeded my expectations. helpful with the service. The environment was clean and exceeded my expectations. More
by amluna93
May 24, 2024
Professional, clean, honest, good service. Bought a used car from them and was relatively no haggle. Bought a used car from them and was relatively no haggle. More
by cookebrianp
May 24, 2024
Mr. Zulfi is an example of true professionalism and care for customers. He is one of the reasons I return to Big Star. for customers. He is one of the reasons I return to Big Star. More
by ANNABREWER
May 23, 2024
Ainsley is always a pleasure to work and stays on top of everything. I only have my car serviced at this dealership. everything. I only have my car serviced at this dealership. More
by DIANE.JOWERS
Employees Worked With
May 23, 2024
The only complaint I have is my trade-in price. The sales people were very kind & knowledgeable. I would recommend Big Star Cadillac to any one who asked. The sales people were very kind & knowledgeable. I would recommend Big Star Cadillac to any one who asked. More
by jerilynblack
Employees Worked With
May 22, 2024
I purchased 2024 escalade, the bumper pushed out on the left I knew its defect from the factory, DANIEL Woods service manager and Isaiah Rodarte take care, I'm very happy now again thanks for excellence jo left I knew its defect from the factory, DANIEL Woods service manager and Isaiah Rodarte take care, I'm very happy now again thanks for excellence job, More
by BILLDUONG1128
Employees Worked With
May 22, 2024
The service appointment went very well. But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passeng But the shop tossed the trunk to locate the wheel lock key. Then instead of returning it the the compartment in the trunk they left it on the passenger seat. If they would have asked me for it I would have given it to them. And would have left the trunk a mess. More
by karakasian
Employees Worked With
May 21, 2024
My salesperson was awesome and very knowledgeable. I’m so excited to be a part of the Cadillac family now. I’m so excited to be a part of the Cadillac family now. More
by Kim Duraso
