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Big Star Cadillac

Friendswood, TX

4.7
2,095 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,095 reviews

May 29, 2024

Karah is the best! She is amazing and makes the process really smooth. She goes above and beyond for her customers and tries to help as much as possible. Great service More

by miltonwalter
Service Price Transparency
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Yes
Employees Worked With
zzKarah zzGonzales
May 29, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 28, 2024

George made it so easy to make the deal. He was very helpful. The lady who also helped me go over the car was great help and did an excellent job. More

by tony426tamez
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
June Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 28, 2024

Thank You Ainlsey! Ainsley was so easy to deal with and was very helpful while our truck was in the shop. I greatly appreciate her quick response time and her keepin More

by WILLIAM.BOOTHE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 28, 2024

The experience every time I go in for service or a new car it always feels like I am truly valued. They take there time and talk you through the details about what is going on. Phillip is the best sales p More

by Peyton Jowers
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casie Shores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 28, 2024

David was very helpful and got us out with a new car quick. This is the third purchase from this location. More

by wgandhi82
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 28, 2024

Need a car go see Lisa ! !! she is GREAT at what she does she will make sure you get what you want !! More

by bellkyshia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 27, 2024

Big Star Cadillac and Bobby made the warranty work process seamless. Bobby was very professional and kept me updated on the status of repairs. More

by vrsnider327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelika Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 26, 2024

In and out in roughly 4 1/2 hours, including searching thru inventory and multiple test drives, the team thoroughly accommodated us thru the process and made it as transparent as possible. Left a satisfie More

by horhey777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyron Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 25, 2024

Very patient for an experienced buyer , no pressure , very easy will return for more cars More

by serieel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Paniagua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

May 25, 2024

All employees were professionally friendly and very helpful with the service. The environment was clean and exceeded my expectations. More

by amluna93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Mascorro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frederick McGrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raven Rasberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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