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Big Star Cadillac
Friendswood, TX
2,515 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,515 reviews
November 06, 2024
Jose is a pleasure to work with, always warm and personable , and answers any questions I may have. personable , and answers any questions I may have. More
by Tinika2345
Verified CustomerEmployees Worked With
November 06, 2024
Got a quick appointment which was really nice. Even though my service agent was not in yet, another agent checked me in & had my car in line to be serviced. Even though my service agent was not in yet, another agent checked me in & had my car in line to be serviced. More
by Abuelita58
Employees Worked With
November 06, 2024
It was close to the house is what made us stop. But after we got there we were pleased how fast they waited on us and polite everybody was. Daisy Gutierrez had no problem bring up cars some my wif But after we got there we were pleased how fast they waited on us and polite everybody was. Daisy Gutierrez had no problem bring up cars some my wife could pick colors and options. Then after purchase they took the time to set her phone and car settings up . More
by wmthackston
Employees Worked With
November 05, 2024
George was very informative and helpful in facilitating my purchase and turning in my lease. The delivery of my new car and turning in my lease was flawless. Awesome job of accomplishing a sale completel my purchase and turning in my lease. The delivery of my new car and turning in my lease was flawless. Awesome job of accomplishing a sale completely or almost completely without being in person. I have been driving Cadillacs for the past 34 years. My husband used to finance all my vehicles and since his death over the last 14 years I have continued to drive a Cadillac. I have to say this purchase has been the easiest. No sitting in the dealership for hours and hours. I highly commend your team work. More
by sekou500
November 05, 2024
I cannot recommend this dealership to my worst enemy. My experience with them is unbelievable and disrespectful. I purchased a vehicle in July 2024 and paid in full. I have yet to receive the title 3 mon My experience with them is unbelievable and disrespectful. I purchased a vehicle in July 2024 and paid in full. I have yet to receive the title 3 months later in November. I have contacted the dealership multiple times through email, phone calls. They continue to have excuses and false estimates of when my title will arrive. I have yet to see proof of title. I am not one to leave poor reviews on businesses but this is deceit and fraudulent practices. I have never experienced anything like this before. More
by yanzitommy
November 04, 2024
Mark was fantastic! It was my 60th birthday and my husband bought me the CT4-V that was in showroom. Mark made the car buying process so smooth and enjoyable. I felt It was my 60th birthday and my husband bought me the CT4-V that was in showroom. Mark made the car buying process so smooth and enjoyable. I felt as though he was as excited as I was for my birthday present.❤️ More
by Lisa B.
November 04, 2024
Lee is always kind and personable. In and out for an oil change in less than an hour. In and out for an oil change in less than an hour. More
by robinwilson.12
Employees Worked With
November 04, 2024
Great service and excellent customer service! They were very helpful and attentive. Really appreciate the job well done. They were very helpful and attentive. Really appreciate the job well done. More
by mariaj8789
Employees Worked With
November 04, 2024
Great dealership. Employees go the extra mile to accommodate. Very personable, professional, and helpful. Would recommend buying car at Star! Service department exce Employees go the extra mile to accommodate. Very personable, professional, and helpful. Would recommend buying car at Star! Service department excellent. More
by CUJOEARL
Employees Worked With
November 03, 2024
The staff was friendly and professional. The building was nice and clean and had a friendly ambience. The building was nice and clean and had a friendly ambience. More
by pvictorian
