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Big Star Cadillac
Friendswood, TX
2,515 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,515 reviews
November 09, 2024
Jose gave the best customer service that I’ve seen and a long time at any place. He was very helpful kept me informed every step of the way I enjoy him as my service advisor. long time at any place. He was very helpful kept me informed every step of the way I enjoy him as my service advisor. More
by KARINARTHUR
Verified Customer
November 09, 2024
Everything promised everything received. Respect of others time was much appreciated. Car was everything and more. Customer service was outstanding. Respect of others time was much appreciated. Car was everything and more. Customer service was outstanding. More
by owensrr
November 08, 2024
Always great service. Bobby has been my advisor since 2007. Never disappoints. Will keep coming back Bobby has been my advisor since 2007. Never disappoints. Will keep coming back More
by MTIRUSSO
Employees Worked With
November 08, 2024
I get all my Cadillacs here! Easy, quick buying experience. 10/10 would recommend Big Star Caddy Easy, quick buying experience. 10/10 would recommend Big Star Caddy More
by smf
November 08, 2024
As I’ve not purchased a vehicle there it would be dishonest for me to rate that; however Bobby & service department is GREAT!!! Bobby is the absolute BEST!!! dishonest for me to rate that; however Bobby & service department is GREAT!!! Bobby is the absolute BEST!!! More
by BeckyMorecraft
Employees Worked With
November 08, 2024
I always get great service however they left my wheel lock on my tire and I didn’t notice for a few days. lock on my tire and I didn’t notice for a few days. More
by CJ.GUESS
Employees Worked With
November 08, 2024
AINSLEY IS THE BEST . . AND SO IS BIG STAR . I WILL PURCHASE MY NEXT CADILLAC AT THIS DEALERSHIP . AND SO IS BIG STAR . I WILL PURCHASE MY NEXT CADILLAC AT THIS DEALERSHIP More
by miss.sims100
November 07, 2024
Jason was accommodating and attentive during my vehicle search. He made me comfortable and confident in choosing the right car for my needs. I truly appreciated his guidance throughout the process. I'm hop search. He made me comfortable and confident in choosing the right car for my needs. I truly appreciated his guidance throughout the process. I'm hopeful that Cadillac will bring back a model similar to the CT6 in the near future. Thanks again to everyone who helped make this experience so positive! More
by CHRISLOPEZ101689
Employees Worked With
November 07, 2024
I like the expansion and remodeling. The service work seems to be faster than before. The service work seems to be faster than before. More
by CWYOUNT0
Employees Worked With
November 07, 2024
Zulfie has sold me 2 cars and I wouldn’t want to purchase from anyone else! He helped find me the perfect car! The process was fast and everything went smoothly! from anyone else! He helped find me the perfect car! The process was fast and everything went smoothly! More
by WELLS.SHELLY9
